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  • Blogs

    June 18, 2024
    Design Thinking for Technology Modernisation: Driving Value, Reducing Technology Debt
    In the consumer products and retail sectors, the burdens of legacy systems and manual processes pose significant challenges for organisations across the value chain from store or online purchases to overall operations. Disconnected applications, error-prone tasks, technical debt and a lack of insight and intelligence can hinder efficiency and innovation. To address these pressing issues, a…

  • Blogs

    April 4, 2023
    Modernising applications: The importance of reducing technical debt
    Technical debt is no longer just a “technical” problem. As recent, widely publicised events have shown, it is a business problem that can have serious consequences for organisations. The government and Congress are taking notice of unfair consumer experiences, and it is crucial for businesses to address their technical debt and minimise the risk of negative press, government fines and damaged…

  • Blogs

    February 6, 2026
    The Next Generation of Power BI Interactivity
    Since Microsoft Power BI’s release ten years ago, many enterprises of all sizes have adopted the tool as the centerpiece of their analytics environments. It has transformed reporting capabilities to make data more available, meaningful and actionable for business customers. This has largely been achieved through sophisticated yet intuitive reporting capabilities, both for developers and consumers.

  • Blogs

    August 30, 2024
    Building an Accessibility Culture with Copilot for Microsoft 365
    Organisations across the U.S. recognise the criticality of accessibility for both consumers and employees. This concern dates to the early 2000s, when several well-known brands were targeted by lawsuits that ultimately changed how e-commerce works. Yet today, companies are still dealing with the evolving landscape of accessible technology and the inherent challenges of providing the right types…

  • Client Story

    March 11, 2024
    Law Firm Navigates High-Stakes Class Action Litigation
    Our client had taken on a high-stakes, high-profile class action suit that, if successful, could result in a settlement impacting one of the world’s largest electronic consumer products companies and their customers. The client was faced with reviewing millions of pages of complex, highly technical documents provided by the defendant, and would require Protiviti to provide project management…

  • Insights paper

    October 8, 2024
    Best Practices for Building a Sustainable PCI DSS Compliance Program
    Creating and maintaining a sustainable PCI DSS compliance program is a crucial and complex task for organisations in Hong Kong to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years, many organisations still struggle to achieve and validate compliance with it.In April 2016, the PCI Security Standards Council (SSC)…

  • Infographic

    July 11, 2023
    CPG & Retail: The Innovation vs. Technical Debt Tug of War
    Protiviti's latest research shows that consumer packaged goods (CPG) and retail companies recognise the urgency of innovation and have a clear strategy to maximise the value of IT. Learn more about the industry results of Protiviti’s inaugural Global Technology Survey: Retail and CPG Companies Accelerate Innovation Amid Regulatory Pressures, Resistance to ChangeDownload Infographic

  • Whitepaper

    September 9, 2021
    Clean Money is a Click Away: The Money Laundering Risks of E-Commerce
    The global e-commerce market is projected to approach $5 trillion in sales in 2021[1] — pretty impressive for an industry that only came into existence in 1991 when the internet was opened for commercial use. With brick-and-mortar stores shuttered because of COVID-19 and online buying the only option many consumers had, retail e-commerce sales in 2020 grew by double-digits in every region of the…

  • Whitepaper

    August 12, 2021
    Building a Comprehensive Data Privacy Programme: Four Actionable Steps for Technology Companies
    Introduction Most technology companies today understand that ensuring data privacy and protection is an imperative for their business; however, few manage this process well or even invest enough resources in that effort. As governments and consumers around the world continue to raise their expectations of how technology businesses should handle and process private and sensitive data,…

  • Whitepaper

    September 16, 2020
    The Road to Resiliency – Building a Robust Audit Plan for Operational Resilience
    Executive Summary The financial services industry has long relied on internal audit functions to assess and challenge the effectiveness of various programmes designed to protect and build organisational value. These programmes have included disaster recovery, business continuity, risk management, cybersecurity, and many others designed to help institutions recover from an event. The pressure…
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