Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Blogs April 4, 2022 Creating a More Flexible and Resilient Supply Chain Starts With Identifying Key Risk Exposures No matter what they make or sell — computers, pet food, cosmetics, textiles — companies around the world are grappling with significant supply chain issues. It’s easy to blame the global health crisis for these problems, especially the labor, material and shipping container shortages. Certainly, the pandemic has played its part in exposing the global supply chain’s brittleness and exacerbating… Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Client Story October 18, 2021 Managed care company doubles down on automation, unlocking exponential value and transformation potential Organisations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as… Blogs May 22, 2026 AI and the Future of Software Engineering: Faster Development, Higher Risk, New Accountability Artificial intelligence (AI) is making development teams faster, but it is also reshaping architecture, risk and accountability. The implications extend far beyond smarter tools to a fundamentally new system of work. Podcast March 13, 2025 Podcast | Unlocking AI Potential: Navigating Boardroom Blind Spots with Constantine Boyadjiev and Todd Pleune In this episode, Protiviti Managing Directors Constantine Boyadjiev and Todd Pleune delve into the various use cases of AI and its future possibilities. They discuss strategies for leaders to cultivate a culture of curiosity that encourages teams to embrace AI effectively. Tune in to discover high-level machine learning opportunities and large language models that can enhance your daily business… Whitepaper March 13, 2024 An Open Letter to CEOs and Board Members: In Support of the Compliance Function We’ve all heard it said: “Tone at the top” is critical to the success of a compliance function, and financial institution regulators expect CEOs and boards of directors to foster a “culture of compliance” in the institutions they oversee. We’d expect most CEOs and boards, when questioned, to say this is their goal. But what happens when the CEO and the board — intentionally or unintentionally —… Blogs April 26, 2024 Meeting digital retail's high customer expectations means being clear-eyed about weaknesses and capabilities Today’s digital retail consumers have little tolerance for organisations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real-time communications about order status have become an industry norm, which means that retailers need constant access to real-time data and inventory management tools to keep pace with customers’ expectations. Blogs June 17, 2024 Don’t trawl for customers; consolidate your digital toolset and they will come to you With the retirement of third-party data on the horizon, marketers need to adjust and strategise on the data and tools available to them to find their customers. In the new first-party data world, what the customer directly gives you is what you already know, giving them more control. Customers have embraced that control and seek transparent ways of sharing information, when they want and when it… Blogs December 15, 2023 Protiviti-Oxford study on the future of money and digital disruption in the future An overwhelming majority of global business leaders—85%—expect their home country to be “cashless” within a decade, and nearly a third expect it will happen within the next five years, according to findings of the Protiviti-Oxford survey, “Executive Outlook on the Future of Money, 2033 and Beyond.” Client Story November 8, 2024 Getting Smart About Sourcing: How One Educational and Resource Institution Rebuilt Its Procurement Organisation Discover the transformative journey of an educational institution's procurement overhaul, where strategic sourcing was key. Optimising processes and leveraging spend, they identified $72M in savings potential. Load More
