Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Podcast September 2, 2024 Podcast | Using Copilot for Coding and the Path to a Quantum Supercomputer— with Microsoft Azure Quantum Microsoft Azure Quantum has provided access to quantum computers in the cloud for about four years. A lot has changed in that time, including the generative AI revolution. It’s now possible to create quantum circuits with the help of Copilot and users can work on advanced scientific problems in Azure Quantum Elements by combining quantum computing, high-performance computing (HPC) clusters, and… Whitepaper May 2, 2023 For TMT companies, accelerating innovation is a real and growing challenge The big picture: Protiviti’s inaugural Global Technology Survey shows TMT companies are streamlining operations to save costs while managing a wide range of technology-related risks that could impede their ability to innovate. Go deeper: The survey underscores the need for companies to: Address challenges to innovation such as security and privacy-related risks, changing regulations… Newsletter February 21, 2023 Talent Strategies Demand a New Normal People and culture sit atop the list of key risk concerns of board members and executives worldwide looking out over the next 12 months as well as into 2032, according to the latest Top Risks Survey from Protiviti and NC State University’s ERM Initiative. Even amid an uncertain economy, inflationary conditions and fears of a possible recession, people, talent and culture issues stand out as… Client Story April 10, 2024 Driving to Order-to-Cash Optimisation and Accounts Receivable Transformation This U.S.-based client, a subsidiary of a global water treatment company, offers water-as-a-service solutions to over half of the Fortune 500 companies across North America. Client Story September 1, 2025 University’s Budget Process Optimisation Drives Agility and Effective Decision Making Discover how a university enhanced Budget Process Optimisation, reducing timelines and improving accuracy for strategic decision-making and fiscal accountability. Client Story September 12, 2024 Process Transformation Generates Millions in Cash and Working Capital Improvement Discover how process transformation enhanced working capital by $24M and streamlined operations in a global energy firm. Client Story June 7, 2023 Resource backfill, technology and process change drive state procurement improvements Many institutions in the public sector are faced with improving the efficiency and responsiveness of their services and operations to better serve stakeholders and the public. High turnover and lengthy recruiting cycles are creating both a loss of tribal knowledge and an influx of inexperienced resources, leading to significant delays in day-to-day operations. Our client, a state procurement… Blogs January 31, 2024 Azure DevOps: 3 tips to organise work items using standard functionality To effectively manage software development projects, it’s crucial to organise work items efficiently. Proper organisation not only boosts productivity but also enhances collaboration among team members. Microsoft Azure DevOps (ADO) is a powerful platform that allows teams to plan, develop, test and deliver software with efficiency and precision. Whether leveraging ADO for ongoing production… Podcast Transcript February 18, 2023 Transcript | ESG from a Legal Perspective – with Dennis Kerrigan and Rich Cohen In this episode, we focus on ESG from a legal perspective. Alyse Mauro Mason, an Associate Director with the Business Performance Improvement solution and ESG practice at Protiviti, interviews Dennis Kerrigan, Executive Vice President and General Counsel for the Hanover Insurance Group, and Rich Cohen, a Managing Director with the Legal Consulting practice at Protiviti. Load More