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  • Client Story

    May 12, 2022
    A National Retailer Takes on Inventory Shrink to Improve Margins
    Protiviti created a transparent end-to-end process flow by identifying gaps and providing recommendations for improvement and savings. A data deep dive reviewed elements of sales, markdowns and shrink data and a statistical analyses of shrink, damages and manual markdowns provided a total loss calculation.

  • Client Story

    August 7, 2025
    A client’s FP&A transformation: The shift from BPC to SAP analytics cloud planning
    At this year’s 2025 SAPinsider conference, we talked with organisations who are leveraging SAP Analytics Cloud Planning (SACP) to transform their financial planning and analysis (FP&A) processes. We were honored to present one client story that details the success companies are realising using SACP to migrate from legacy platforms like SAP’s Business Planning and Consolidation (BPC).

  • Podcast

    June 7, 2024
    Podcast | Strategic Sourcing: Gaining Advantage, Mitigating Risk – with Lucas Manganaro
    Supply chain management continues to be a hot topic in countless organisations in light of ongoing geopolitical challenges, evolving impacts of climate change, new tariffs, changing labor markets, and much more. How can supply chain and procurement leaders attack these and other challenges? It starts with building and implementing a strategic sourcing strategy.  Protiviti recently published…

  • Blogs

    June 18, 2024
    Design Thinking for Technology Modernisation: Driving Value, Reducing Technology Debt
    In the consumer products and retail sectors, the burdens of legacy systems and manual processes pose significant challenges for organisations across the value chain from store or online purchases to overall operations. Disconnected applications, error-prone tasks, technical debt and a lack of insight and intelligence can hinder efficiency and innovation. To address these pressing issues, a…

  • Podcast

    November 27, 2023
    Risky Women Podcast | Strategic Risk
    Kimberly Dickerson, Executive Vice President - Global Head of Operations and Technology at Protiviti, speaks with Star McDade, Senior Vice President, Audit Services - Staff Agencies, Analytics & Insurance (SA&I) at USAA, about confronting stereotypes by demonstrating the positive influence of risk and assurance professionals, overcoming the challenges in the transformation of auditing…

  • Whitepaper

    September 16, 2020
    Strategies for Reducing Retail Shrink During Challenging Times
    Shrink has long represented a significant challenge for retailers. Unfortunately, during a time of tightening margins and declining sales, the issue shows no signs of withering away. According to the 2020 National Retail Security Survey of the National Retail Federation (NRF), shrink is at an all-time high. In 2019, it accounted for an average rate of 1.62% of inventory, calculated at retail,…

  • Whitepaper

    December 2, 2021
    Buy Now, Pay Later...and Gear Up for More Regulation
    First there were layaways. Conjured during the Great Depression when people were struggling to make ends meet, layaways allowed people to buy big-ticket items and pay in installments before walking away with their product. Layaways were especially popular around the holidays when many people reserved all their gifts in advance and started saving for them through a layaway programme. Then came the…

  • Client Story

    July 31, 2026
    Pet Health Retailer’s Fast-Track to SAP Cloud ERP
    Expanding its brands, SKUs and channels, this leading pet pharmacy and supplies retailer, needed to elevate operational efficiency and customer experience with a modern ERP environment. Protiviti deployed SAP S/4HANA Public Cloud which was chosen for its scalability, embedded native AI functionality and rapid update cadence.

  • Survey

    January 22, 2026
    CPG and retail firms: Cybersecurity, customer experience and supply chain are top priorities
    Download Protiviti’s Top Risks Report 2026 for the CPG & retail industry, with insights on AI and Gen AI, cybersecurity, changing consumer behavior and global supply chain risks.

  • Whitepaper

    May 2, 2023
    Retail and CPG Companies Accelerate Innovation Amid Regulatory Pressures, Resistance to Change
    Most consumer packaged goods (CPG) and retail companies recognize the urgency of innovation. At the same time, their information technology (IT) leaders also are concerned about obstacles such as regulatory and compliance pressures, difficult economic conditions, and resistance to change undermining their innovation objectives.
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