Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Video December 17, 2025 People First: Mentorship, Inclusion, and Leadership in Payments Today’s CIOs are navigating a payments landscape where technology moves fast — and people’s expectations move faster. In this Money 20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sits down with payments industry leader Genevieve Dozier to explore how mentorship and inclusion create resilient teams and better outcomes — especially as AI accelerates… Video December 19, 2025 Designing Fair Finance: The Playbook for Trust, Inclusion and AI Governance In an environment where financial services are rapidly digitising, CIOs are under increasing pressure to ensure that innovation doesn’t outpace responsibility. At Money20/20, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sat down with Amanda Estiverne-Colas of the National Alliance for Financial Literacy and Inclusion (NAFLI) and Evan Feeney of Consumer Reports to… Video December 22, 2025 Video | From Access to Impact: Transforming Cross-Border Payments in Emerging Markets In the third episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma program, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Stéphanie Joseph, cofounder and CEO of Kura, to explore how fintech innovation can unlock access to payments, commerce and economic participation in emerging and frontier markets.Drawing on her… Survey September 26, 2024 From AI to Cyber - Deconstructing a Complex Technology Risk Landscape Protiviti’s global internal audit survey 2024 highlights the challenges and technology risk trends faced by internal auditors worldwide and in Hong Kong. Download the report. Video August 3, 2023 Video | How Businesses Can Best Use Microsoft Tom Andreesen, Managing Director, shares his insights on how businesses are using Microsoft Solutions and maximising their investment in those technologies by embracing innovation and collaboration. Discover how Protiviti can help your organisation maximise its investment in Microsoft Solutions. Whitepaper June 9, 2026 From Assurance to Decision Intelligence: The Future of Internal Audit Unlock the future of internal audit with our decision intelligence audit approach, delivering timely risk insights to shape critical business decisions. Video November 1, 2023 Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client… Podcast July 23, 2024 Risky Women Radio | Women in Risk Management: Challenges and Opportunities Dive into the world of women in risk management. In this Risky Women podcast, Jenny Wong & Gayle Lacey discuss risk management challenges & opportunities. Video November 15, 2024 Video | Modernising with Governance in Mind: ServiceNow and GenAI Learn from Scott Wisniewski, Managing Director, how we can help you govern artificial intelligence while maximising it to its full effect, including operationaliging GenAI use cases. We can also help you modernise your applications on SaaS-based offerings, reduce technical debt and create a unified service delivery experience for your employees, stakeholders and business. Video November 14, 2024 Video | Salesforce and AI: Driving Smarter Business Decisions Protiviti can assist with leveraging artificial intelligence capabilities within Salesforce to build customer satisfaction, better forecasting and greater pipeline. Learn from Douglas Sellers, Managing Director, how we guide you through responsible implementation that protects your data and achieves your transformation and innovation goals. Load More