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  • Video

    December 17, 2025
    AI and Modernisation: Workforce Evolution, Change Champions and Customer Experience
    AI is transforming the workforce — but the story is one of evolution, not extinction. In this Money20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, and Andrea Deal, associate director, CIO solutions, financial services, reflect on the real impact of artificial intelligence (AI) and modernisation, drawing on decades of experience guiding…

  • Video

    December 17, 2025
    People First: Mentorship, Inclusion, and Leadership in Payments
    Today’s CIOs are navigating a payments landscape where technology moves fast — and people’s expectations move faster. In this Money 20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sits down with payments industry leader Genevieve Dozier to explore how mentorship and inclusion create resilient teams and better outcomes — especially as AI accelerates…

  • Video

    December 19, 2025
    Designing Fair Finance: The Playbook for Trust, Inclusion and AI Governance
    In an environment where financial services are rapidly digitising, CIOs are under increasing pressure to ensure that innovation doesn’t outpace responsibility. At Money20/20, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sat down with Amanda Estiverne-Colas of the National Alliance for Financial Literacy and Inclusion (NAFLI) and Evan Feeney of Consumer Reports to…

  • Video

    December 15, 2025
    Video | From Declines to Approvals: How Kipp Is Transforming Payment Outcomes
    In the second episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Chanan Lavi, founder of Kipp, to explore the next wave of innovation in the payments ecosystem. Their conversation delves into the challenges of payment declines, the importance of collaboration…

  • Whitepaper

    December 23, 2025
    Internal Audit Benchmarks
    Protiviti and the Association of Healthcare Internal Auditors (AHIA) partner to conduct an annual study examining internal audit functions across a wide range of healthcare provider, payer and integrated delivery systems. The results of the study, with 79 organisations participating this year, are split into a two-part publication. The first, Evolving Risk Landscape Refocuses Healthcare Audit…

  • Newsletter

    December 22, 2025
    AI agents in action: Hackathon wins, finance innovation, and new training
    AI Expense Agent finalist at Microsoft Partner Hackathon - streamlining expense submission, validation, fraud detection, and analytics via Copilot and Azure.

  • Survey

    January 22, 2026
    Growth, talent, resilience and AI are top-of-mind for CAEs
    Protiviti’s 2026 Top Risks Report highlights key insights for Chief Audit Executives on AI, cybersecurity, compliance, and risk management.

  • Blogs

    January 30, 2026
    Building a Frontier First Firm With Best Practices for Secure AI Deployment
    The concept of a Frontier First firm represents a new organisational blueprint for the AI era as pioneering companies embed AI deeply across every layer of their operations to unlock exponential value. These firms integrate intelligent agents and copilots into workflows, blending human judgment with machine intelligence to scale faster, innovate boldly and lead responsibly. As Microsoft’s recent…

  • Video

    December 22, 2025
    Video | From Access to Impact: Transforming Cross-Border Payments in Emerging Markets
    In the third episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma program, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Stéphanie Joseph, cofounder and CEO of Kura, to explore how fintech innovation can unlock access to payments, commerce and economic participation in emerging and frontier markets.Drawing on her…

  • Blogs

    February 23, 2026
    From Gridlock to Governance: The Case for a High-Performing Architecture Review Board
    In brief:The cost of architectural non-governance: More than half of companies are spending more than a quarter of their technology budgets on remediation, much of it architectural. (link) This is money not spent on business enablement and alignment.AI is raising the stakes: The explosion of AI and other emerging technologies has dramatically increased the volume and complexity of architectural…
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