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Helina Lo

Managing Director of Risk, Compliance, Control, and Internal Audit

As managing director in risk, compliance, and control, and internal audit at Protiviti, Helina leads a dedicated team helping organisations tackle complicated financial and regulatory challenges. She brings over 25 years of consulting and in-house financial services experience across the Asia-Pacific region. She works with financial institutions to navigate complex regulatory environments and drive large-scale risk, compliance and transformation initiatives. She brings deep experience leading cross-border programs and advising senior stakeholders on strengthening governance, operational resilience and regulatory readiness.

Major projects

  • Led multiple financial crime compliance and AML/KYC remediation programs for corporate and investment banks and securities services firms across APAC
  • Directed BCBS239 risk data and reporting remediation programs, strengthening data governance, aggregation and regulatory reporting capabilities
  • Led multiple independent assessments according to HKMA SPM modules, including AML, liquidity risk, operational risk and technology risk, along with Cyber Resilience Assessment Framework (CRAF)
  • Delivered operational risk management framework assessments aligned with HKMA regulatory expectations, including governance, three lines of defence and risk monitoring
  • Led SFC regulatory compliance engagements, advising clients on controls effectiveness, enhancing policies and procedures, and supporting regulatory advisory
  • Program manager for major regulatory and banking licence initiatives, including establishment of new banking entities and regulatory licensing approvals
  • Led data privacy maturity and compliance assessments across APAC jurisdictions, supporting organisations in aligning with GDPR, PIPL and regional privacy regulations
  • Managed regional implementation of the Common Reporting Standard (CRS) across multiple jurisdictions
  • Conducted multiple technology risk and IT outsourcing assessments in line with HKMA and MAS regulatory requirements
  • Served as program manager for large scale finance transformation initiatives in banking, including finance platform implementations, process review and re engineering, governance framework design, and shared services setup.

Certifications

  • Certified ESG Analyst (CESGA)
  • Certified Information Systems Auditor (CISA)
  • Project Management Professional (PMP)
  • Six Sigma Green Belt
  • CPA Australia

Areas of expertise

  • Financial crime compliance 
  • Operational risk management
  • Technology risk management
  • Data privacy
  • Data management & quality
  • Regulatory assessments and licensing
  • Common Reporting Standard
  • Internal audit and controls
  • Outsourcing and Offshoring
  • Finance transformation

Industry expertise

  • Financial services
  • Banking and capital markets
  • Wealth and asset management
  • Insurance

Leadership & professional activities

  • Active speaker and panelist at industry events, roundtables, seminars, and conferences, including the FinTech Association of Hong Kong (FTAHK), HK Institute of Bankers (HKIB), Hong Kong General Chamber of Commerce (HKGCC), and The Hong Kong Chartered Governance Institute (HKGCI)
  • Former member of Global Team Leaders for Ethics & Compliance and Data Privacy at a renowned organisation, developing global solutions, training programs, and go-to-market strategies
  • Advocate for AI/GenAI solutions in risk and compliance to enhance client offerings and innovation
  • Mentor and coach to consultants and emerging leaders within finance, risk, and compliance functions
  • Former mentor for the mentoring programme for women leaders under The Women’s Foundation

Education

  • MBA, Deakin University
  • Bachelor of Business (Accounting), Monash University
  • Bachelor of Computing (Information Systems), Monash University

Languages

  • Cantonese, English and Mandarin
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