Retail Consulting Services

提高长期复原力和您的适应能力

零售业的创新和转型已经成为企业希望保持相关性和竞争力的当务之急。客户的期望和行为正在推动整个零售业发生惊人变化。从电子商务发展到对全渠道、环境、社会及管治（ESG）问题以及供应链生态系统的日益关注，零售企业正面临着诸多挑战和机遇。

甫瀚咨询帮助零售企业建立弹性供应链，利用数据分析获得市场情报，并采用新数字技术解决方案和技能组合。这些措施均有助于实现客户和投资者对可持续性及社会责任日益增长的期望。

甫瀚咨询通过优化人员、流程和技术来帮助零售行业领导者适应和实现数字化，从而提高客户价值，促进长期发展。

Digital Transformation

From supporting growth in e-commerce to replacing legacy applications, we assist retailers through every stage of digital transformation to enrich experiences for the customer journey. Through enterprise automation, we work with organizations to reduce operational costs, process times, and manual mistakes.

Supply Chain Management

We help analyze and optimize supply chains, building resilience into your supply chain while lowering costs. We focus on procurement, customs, distribution, and system development, utilizing intelligent automation to transform supply chains.

Payment Solutions

We follow industry trends closely and work with retailers to utilize emerging payment systems while mitigating fraud and managing risks. We help design an infrastructure that supports a secure and seamless omnichannel customer experience.

Environmental, Social, Governance (ESG)

We help develop an ESG strategy and roadmap to meet investor and customer expectations while minimizing negative impacts on the environment. From here, we build systems to monitor sustainability program objectives and to report comprehensively and transparently.

Cloud and Emerging Technologies

Protiviti helps retailers incorporate cloud and other emerging technologies, such as artificial intelligence (AI), machine learning (ML), augmented reality (AR), and Internet of Things (IoT), to help scale on-demand, improve resiliency, and deploy solutions rapidly and securely.

Data Privacy and Loyalty Programs

With the fast growth of e-commerce and an expansion of loyalty programs, there has been an increase in concerns over data privacy. We help organizations build, assess, and strengthen data privacy programs and ensure compliance with the growing list of privacy regulations to protect customer trust.

Finance Transformation

We drive retail finance transformation, from assessments through the execution of strategic initiatives to address the challenge now with a focus on the future of the enterprise. We provide solutions tailored to achieve your goals and provide a framework for continuous growth.

Build resiliency. Leverage data analytics. Implement technology solutions.

Retailers

We help retailers including apparel and specialty, food, beverage and tobacco, restaurants and food service, and home furnishings sectors reach customers where they are through business transformation efforts focused on evolving customer needs. We work with retailers to implement tools and technologies, mitigate risk from loyalty programs and payments, and to offer a personalized customer experience.