Retail Consulting Services

Mejorar la resiliencia a largo plazo y su capacidad de adaptación

Protiviti ayuda a los líderes del sector minorista a adaptarse y digitalizarse optimizando las personas, los procesos y la tecnología para aumentar el valor del cliente y el crecimiento a largo plazo.

Los minoristas de éxito pueden adaptar sus operaciones, su tecnología y su personal para anticiparse continuamente y satisfacer las demandas de los clientes, los accionistas y la normativa en este mundo cambiante. En Protiviti, nuestros expertos en el sector minorista se centran en proporcionarte un mayor control sobre tu negocio para que puedas innovar y crecer de forma rentable.

Utilizamos los datos para implantar las tecnologías adecuadas para tu empresa, mejorando las experiencias de los clientes y los empleados, al tiempo que evaluamos el rendimiento de la inversión y encontramos oportunidades de ingresos y ahorro de costes. Te ayudamos a implantar una estrategia omnicanal y a que tu equipo navegue por el impacto de la tecnología en el comercio minorista. Al mismo tiempo, te proporcionamos una evaluación del riesgo y la resistencia dentro de tus cadenas de suministro, mejorando la resistencia a largo plazo y tu capacidad de adaptación.

Digital Transformation

From supporting growth in e-commerce to replacing legacy applications, we assist retailers through every stage of digital transformation to enrich experiences for the customer journey. Through enterprise automation, we work with organizations to reduce operational costs, process times, and manual mistakes.

Supply Chain Management

We help analyze and optimize supply chains, building resilience into your supply chain while lowering costs. We focus on procurement, customs, distribution, and system development, utilizing intelligent automation to transform supply chains.

Payment Solutions

We follow industry trends closely and work with retailers to utilize emerging payment systems while mitigating fraud and managing risks. We help design an infrastructure that supports a secure and seamless omnichannel customer experience.

Environmental, Social, Governance (ESG)

We help develop an ESG strategy and roadmap to meet investor and customer expectations while minimizing negative impacts on the environment. From here, we build systems to monitor sustainability program objectives and to report comprehensively and transparently.

Cloud and Emerging Technologies

Protiviti helps retailers incorporate cloud and other emerging technologies, such as artificial intelligence (AI), machine learning (ML), augmented reality (AR), and Internet of Things (IoT), to help scale on-demand, improve resiliency, and deploy solutions rapidly and securely.

Data Privacy and Loyalty Programs

With the fast growth of e-commerce and an expansion of loyalty programs, there has been an increase in concerns over data privacy. We help organizations build, assess, and strengthen data privacy programs and ensure compliance with the growing list of privacy regulations to protect customer trust.

Finance Transformation

We drive retail finance transformation, from assessments through the execution of strategic initiatives to address the challenge now with a focus on the future of the enterprise. We provide solutions tailored to achieve your goals and provide a framework for continuous growth.

Build resiliency. Leverage data analytics. Implement technology solutions.

Retailers

We help retailers including apparel and specialty, food, beverage and tobacco, restaurants and food service, and home furnishings sectors reach customers where they are through business transformation efforts focused on evolving customer needs. We work with retailers to implement tools and technologies, mitigate risk from loyalty programs and payments, and to offer a personalized customer experience.