Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Blogs October 20, 2023 Conducting workforce reductions with compassion Dramatic reductions in force are happening across industries as economic uncertainty leads companies to reevaluate labor expenditures.Why it matters: RIFs are costly to carry out and they damage morale. Handling RIFs with compassion is the right thing to do.RIF alternatives – furloughs, job sharing and compensation changes – can save money, enable swifter recoveries and reduce hits to morale.… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Client Story July 12, 2018 U.S retailer launches global supply chain capability in record time Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the… Survey April 17, 2025 Healthcare risk insights As healthcare leaders assessed the challenges and risks facing their organisations in the short term, managing cyber threats, rising labour costs, and third-party risks were reported as their top concerns. Other issues that rank in the top ten include workforce challenges, such as talent and labour availability and the ability to attract and retain top talent, heightened regulatory change,… Survey April 17, 2025 Risk insights for operations teams The top near-term and long-term risk concerns of chief operating officers (COOs) include rising labour costs, uncertain economic conditions, talent and labour availability, regulatory uncertainty, the rapid speed of disruptive innovations, and the long-term supply of skills needed to leverage artificial intelligence (AI) and other advanced technologies. These risk perspectives align with the top… Whitepaper April 24, 2024 Sanctions Risk Assessment: A Key Risk Management Tool Faced with the growing complexity of the geopolitical landscape, governments have been using financial sanctions increasingly as foreign policy tools to respond to developments as wide ranging as regional conflicts and wars, terrorism, and human slavery. In today’s highly charged geopolitical environment, sanctions compliance is a focus not only for financial institutions and regulatory… Insights paper October 8, 2024 Best Practices for Building a Sustainable PCI DSS Compliance Programme Creating and maintaining a sustainable PCI DSS compliance programme is a crucial and complex task for organisations to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years, many organisations still struggle to achieve and validate compliance with it.In April 2016, the PCI Security Standards Council (SSC) introduced the… Blogs July 14, 2023 A fresh take on cloud transformation Cloud transformation is a process of moving applications, data and infrastructure to the cloud. Such simple definitions lack any sense of the business drivers or anticipated benefits that transformation strategies ought to encompass. After undertaking a “transformation” according to these simpler definitions, businesses are left operating in the same old way, making use of the same… Blogs October 11, 2024 5 Tips to Navigate Security in Agile Development In today’s fast-paced digital landscape, DevOps practices have revolutionised software development and deployment, allowing organisations in Singapore and globally to achieve greater efficiency and agility. As DevOps teams embrace cloud-based infrastructures like Amazon Web Services (AWS), security must remain a paramount concern. Ensuring the security of a DevOps environment in the AWS cloud… Newsletter October 9, 2024 Board Risk Reporting in Disruptive Times Risk reporting to the board may not be fit for purpose in these uncertain times. Directors are trending toward expecting more dialogue, engagement and forward-looking insights based on relevant data and information. A principled approach would help.Boards and their companies face a constant and seemingly unending state of flux in the marketplace. Emergence of the unexpected is the norm. For… Load More
