Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Insights paper October 8, 2024 Best Practices for Building a Sustainable PCI DSS Compliance Programme Creating and maintaining a sustainable PCI DSS compliance programme is a crucial and complex task for organisations to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years, many organisations still struggle to achieve and validate compliance with it.In April 2016, the PCI Security Standards Council (SSC) introduced the… Whitepaper April 17, 2024 Internal Audit’s Role in Supporting Sustainability Reporting Environmental, social and governance (ESG) guidance, stakeholder demands and regulatory mandates are evolving and becoming more specific, and the time of taking a “soft approach” to sustainability reporting has passed. As the need to provide, or prepare to provide, limited and/or reasonable assurance in sustainability reporting grows, internal audit’s role in the reporting process becomes obvious… Podcast May 22, 2025 Risky Women Podcast | Lessons from a Former CEO: A Discussion With Dame Inga Beale Carol Beaumier hosts Risky Women Radio and leads a compelling conversation with guest Dame Inga Beale. Together, they explore the challenges of leading companywide transformation programmes, and the leadership skills needed to drive meaningful change. The discussion also touches on how leadership must evolve to meet future demands, how to navigate and overcome bias in the workplace, and Dame Inga… Survey July 30, 2024 Internal Auditing Around the World® Studying the cosmos has transformed our understanding of how planets, stars and galaxies form, and revealed deeper insights into the fundamental nature of the universe. Astrophysicists and cosmologists pursue this knowledge, in effect, by looking into the past. Using cutting-edge technology like that employed in the James Webb Space Telescope, they examine places that existed billions of years… Newsletter October 9, 2024 Board Risk Reporting in Disruptive Times Risk reporting to the board may not be fit for purpose in these uncertain times. Directors are trending toward expecting more dialogue, engagement and forward-looking insights based on relevant data and information. A principled approach would help.Boards and their companies face a constant and seemingly unending state of flux in the marketplace. Emergence of the unexpected is the norm. For… Whitepaper April 24, 2024 Sanctions Risk Assessment: A Key Risk Management Tool Faced with the growing complexity of the geopolitical landscape, governments have been using financial sanctions increasingly as foreign policy tools to respond to developments as wide ranging as regional conflicts and wars, terrorism, and human slavery. In today’s highly charged geopolitical environment, sanctions compliance is a focus not only for financial institutions and regulatory… Blogs June 30, 2023 Finance transformation’s front-end alignment The big picture: Finance transformation reimagines how skills, processes and technology can be leveraged to drive long-term value. By the numbers: CFOs and other finance executives view the implementation of advanced automation with more urgency than do other finance managers and professionals. Math and magic: Achieving success starts with establishing a compelling finance… Blogs February 23, 2024 A simple guide to Workday reporting Workday’s object-oriented architecture and robust reporting engine enables financial and human capital data management and analysis within a single platform, unlocking possibilities for powerful new insights. To a new user, the complexity can feel daunting—so where to start? Let’s take a closer look at how to quickly get up to speed, access some of the most valuable standard (out-of-the-box)… Blogs October 11, 2024 5 Tips to Navigate Security in Agile Development In today’s fast-paced digital landscape, DevOps practices have revolutionised software development and deployment, allowing organisations in Singapore and globally to achieve greater efficiency and agility. As DevOps teams embrace cloud-based infrastructures like Amazon Web Services (AWS), security must remain a paramount concern. Ensuring the security of a DevOps environment in the AWS cloud… Load More
