Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Client Story March 17, 2021 Financial lender and co-op owner get a fresh start with an integrated CRM solution The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with… Whitepaper May 1, 2023 What Do the Silicon Valley Bank and Signature Bank Failures Mean for Bank Supervision? On April 28, four reports were issued on the failures of Silicon Valley Bank and Signature Bank. These reports signal the next stage of what is likely to be a lengthy examination of the issues surrounding these failures and the actions that should be taken to prevent such events in the future. Whitepaper August 16, 2018 Automating the Financial Services Industry: Opportunities Abound, and APAC Firms Are Leading the Way Across major industries, robotic process automation, or RPA, is being used as part of an organisation’s digital transformation strategy to automate burdensome, high-volume and time-consuming business processes. Best suited for rule-based transactional and repetitive tasks involving structured and/or semi-structured data, logic-driven robots, or “bots,” are used to capture and interpret… Client Story June 30, 2023 Change management, automation and new digital tools transform finance operations for educational services company A $1 billion educational services holding company that operates in the U.S., Australia and New Zealand needed to transform its finance operations. The organisation, which operates numerous higher-education institutions and provides a workplace educational benefits administration solution, enrolled more than 100,000 students in its universities and served 50,000 workplace learners in 2021, growing… Podcast October 27, 2023 Emerging tech and the future of payments with Swift’s Head of Oceania, Suresh Rajalingam In this VISION by Protiviti interview, Protiviti Director Ruby Chen and Protiviti Senior Director Rupesh Mahto sit down with Swift’s Suresh Rajalingam, who heads up the Oceania region and a team covering 20 countries across the region. Rajalingam is a seasoned senior payments professional with over 22 years of business development experience in both the domestic and cross-border payments space.… Blogs July 10, 2023 Law and order in the metaverse? 'Possible but difficult,' says Sydney-based innovation lawyer Enforcing real-world laws in virtual worlds is complex as it raises issues regarding jurisdiction, sovereignty, and the application of laws to virtual spaces. Roblox recently brought an action against a content creator, alleging the individual had been engaging in harassing behavior in violation of the Roblox terms of service. Survey September 30, 2025 From Automation to Autonomy - The Capabilities and Complexities of AI Agents | AI Pulse - Vol.3 Protiviti's AI Survey 3.0 reveals organisations are using Agentic AI to enhance decisions, improve efficiency and shape the future. Blogs May 3, 2024 Mastering the Fiori frontier: Crafting secure, intuitive spaces and pages in SAP S/4HANA A well-thought-out Fiori spaces and pages approach establishes a foundation for a user-friendly and scalable design that supports a least-privilege access model. When incorporated with security best practices, spaces and pages provide an intuitive experience within the Fiori launchpad in alignment with a business user’s tasks and responsibilities. As SAP S/4HANA users increasingly transition to… Blogs December 15, 2023 Protiviti-Oxford study on the future of money and digital disruption in the future An overwhelming majority of global business leaders—85%—expect their home country to be “cashless” within a decade, and nearly a third expect it will happen within the next five years, according to findings of the Protiviti-Oxford survey, “Executive Outlook on the Future of Money, 2033 and Beyond.” Whitepaper March 13, 2024 An Open Letter to CEOs and Board Members: In Support of the Compliance Function We’ve all heard it said: “Tone at the top” is critical to the success of a compliance function, and financial institution regulators expect CEOs and boards of directors to foster a “culture of compliance” in the institutions they oversee. We’d expect most CEOs and boards, when questioned, to say this is their goal. But what happens when the CEO and the board — intentionally or unintentionally —… Load More