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  • Client Story

    March 11, 2024
    Law Firm Navigates High-Stakes Class Action Litigation
    Our client had taken on a high-stakes, high-profile class action suit that, if successful, could result in a settlement impacting one of the world’s largest electronic consumer products companies and their customers. The client was faced with reviewing millions of pages of complex, highly technical documents provided by the defendant, and would require Protiviti to provide project management…

  • Insights paper

    October 8, 2024
    Best Practices for Building a Sustainable PCI DSS Compliance Programme
    Creating and maintaining a sustainable PCI DSS compliance programme is a crucial and complex task for organisations to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years, many organisations still struggle to achieve and validate compliance with it.In April 2016, the PCI Security Standards Council (SSC) introduced the…

  • Whitepaper

    July 21, 2022
    Customer remediation: Making it right (and better)
    In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasised the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to…

  • Whitepaper

    September 9, 2021
    Clean Money is a Click Away: The Money Laundering Risks of E-Commerce
    The global e-commerce market is projected to approach $5 trillion in sales in 2021[1] — pretty impressive for an industry that only came into existence in 1991 when the internet was opened for commercial use. With brick-and-mortar stores shuttered because of COVID-19 and online buying the only option many consumers had, retail e-commerce sales in 2020 grew by double-digits in every region of the…

  • Whitepaper

    September 16, 2020
    The Road to Resiliency – Building a Robust Audit Plan for Operational Resilience
    Executive Summary The financial services industry has long relied on internal audit functions to assess and challenge the effectiveness of various programmes designed to protect and build organisational value. These programmes have included disaster recovery, business continuity, risk management, cybersecurity, and many others designed to help institutions recover from an event. The pressure…

  • Whitepaper

    August 12, 2021
    Building a Comprehensive Data Privacy Programme: Four Actionable Steps for Technology Companies
    Introduction Most technology companies today understand that ensuring data privacy and protection is an imperative for their business; however, few manage this process well or even invest enough resources in that effort. As governments and consumers around the world continue to raise their expectations of how technology businesses should handle and process private and sensitive data,…

  • Blogs

    July 14, 2023
    Is Apple’s vision pro a gamechanger that will mainstream the metaverse? Tech experts weigh in.
    Apple’s announcement of its Vision Pro virtual reality headset earlier this month elicited some strong opinions across the board. Could it really replace the iPhone and mainstream the metaverse, as some have claimed? Or is it just another overpriced wearable for the wealthy?

  • Whitepaper

    December 1, 2025
    Compliance Priorities for 2026: The Most Unpredictable Year Yet
    With nearly seven decades of combined experience in financial services compliance, we have witnessed both aggressive and accommodative regulatory cycles—and the transitions between them. Regardless of the cycle, regulators have traditionally focused on certain priorities with relative consistency.

  • Insights paper

    December 2, 2024
    Top digital experience trends in 2025 and beyond
    Navigate the dynamic digital landscape of 2025 and beyond. Stay ahead with agility, insights, and a customer-centric approach. Embrace emerging trends for an innovative digital experience."

  • Whitepaper

    July 14, 2025
    Navigating the Financial Services Industry’s Compliance Priorities in 2025: Mid-Year Checkpoint
    When we published our 2025 compliance priorities for financial services companies last December, we acknowledged that for a variety of reasons, understanding and managing compliance risks this year would be a true test of the industry’s commitment and acumen. Among factors adding to the challenge this year, we noted the rapid pace of technological advancement, geopolitical tensions, and diverging…
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