Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Podcast July 17, 2024 Risky Women Podcast | Risk Management With Purpose In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank. Newsletter July 17, 2024 Private Equity Insights Q2 2024 In this issue of Private Equity Insights, we offer guidance on how private equity can leverage procurement to unlock value and drive performance improvements. We also look at the growing role of AI in finance and how the board can sharpen its focus on M&A due diligence. Other topics include the board’s role in talent management and the results of our latest VISION survey on the future of… In Focus July 19, 2024 SEC rebuked in SolarWinds decision. What does it mean? U.S. District Judge Paul Engelmayer has dismissed most of the charges made by the U.S. Securities and Exchange Commission (SEC) against software company and 2020 cyberattack victim SolarWinds and its chief information security officer (CISO), Tim Brown. In its original lawsuit, filed in October 2023, the SEC alleged that SolarWinds had defrauded investors by concealing security weaknesses in its… Podcast July 24, 2024 Podcast | Zero-Trust Post-Quantum Cryptography — with XSOC The migration to post-quantum cryptography (PQC) is about to begin and is necessary to protect against the threats of fault-tolerant quantum computing. However, critical assets like those in military, banking, and government environments also require other layers of security and strategies such as zero trust and increased encryption bit sizes. Join host Konstantinos Karagiannis as he discusses a… In Focus July 23, 2024 Will CrowdStrike serve as a reboot on tech resiliency? Global IT systems are still in reboot and recovery after a software update by cybersecurity vendor CrowdStrike caused a massive worldwide outage of Windows computers. Global businesses, governments and organisations were impacted across several industries, including airlines, banks, telecommunications, and healthcare. While the dust settles on the specifics of the how and the why of the global… Client Story August 2, 2024 Managed Solutions Generate a Lean Contracting and Procurement Operation Develop an integrated contracting and procurement program, leveraging customised managed solutions to meet your organisation's unique needs. Eliminate the cycle of contractors and onboarding costs. Blogs August 14, 2024 Prioritise privacy to build trust and elevate customer experience Most businesses recognise the significance of data privacy and identity management in safeguarding information, yet many overlook the relationship between privacy, identity management and customer experience. This connection is becoming increasingly important as establishing and nurturing customer trust is essential for fostering repeat business, competitiveness and growth. Blogs August 14, 2024 Sustainability FAQs: Your top questions answered As regulatory and stakeholder expectations around sustainability continue to evolve on a near daily basis, Protiviti has created an online guide of frequently asked questions to help business leaders navigate this dynamic complexity. The FAQ Guide answers more than 80 commonly asked questions, from strategy and planning to data, governance and reporting. Blogs August 30, 2024 Building a Business Case for Copilot for Microsoft 365 – A Game-Changer for Business Efficiency With the rapid rise in artificial intelligence (AI) tools, companies are updating technologies and processes as quickly as budgets allow. Industries are transforming rapidly as the drivers for economic growth are evolving. Load More