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  • Podcast

    July 17, 2024
    In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank.
  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Blogs

    May 16, 2022
    Cyber risk is a growing threat to organisations of all shapes and sizes. Cyber risk quantification allows organisations to better understand the financial impact that these risks pose; however, setting the scope of quantification activities and clearly articulating their outputs can be a challenge. Recently, Protiviti teamed up with the FAIR Institute to review how organisations can implement key…
  • Blogs

    November 7, 2024
    Businesses are excited about the transformative potential of artificial intelligence (AI) to innovate and enhance business models, customer insights, products, and processes. Alongside this potential, there is a growing need to identify and mitigate risk associated with AI technologies. CIOs, in particular, are exploring how to ensure the responsible design and use of AI and their roles in…
  • Newsletter

    May 11, 2023
    The increasing complexity of the legal and regulatory landscape is challenging the board’s fiduciary duties. Emerging trends ushering in a call for fairness and transparency should be of paramount importance to directors. Boardroom agendas cover an array of topics but no matter the issue, there are important underpinnings to board oversight and governance.
  • Podcast

    April 17, 2025
    Tariffs are dominating agendas and discussions in boardrooms, C suites and more as organisations try to figure out their impact on their products, services, supply chains, customer relationships and much more. In this episode, Protiviti managing directors Kerry Buchar and Lucas Manganaro discuss these and other effects and how organisations can address them timely and effectively.
  • Whitepaper

    May 2, 2023
    Most consumer packaged goods (CPG) and retail companies recognize the urgency of innovation. At the same time, their information technology (IT) leaders also are concerned about obstacles such as regulatory and compliance pressures, difficult economic conditions, and resistance to change undermining their innovation objectives.
  • Whitepaper

    February 10, 2021
    With the increase in cyber-attacks like the recent solar winds one and the very public issues with WireCard which left many firms in Singapore and beyond being unable to process transactions, the strengthening of the Monetary Authority of Singapore (MAS) Technology Risk Management Guidelines (TRM) was inevitable.The revised TRM set out technology risk management principles and best…
  • Podcast

    February 17, 2025
    Kimberley Cole hosts Risky Women Radio with guests Carol Beaumier and Bernadine Reese to discuss the top compliance issues in 2025. They reflect on 2024, highlighting the impact of U.S. Supreme Court decisions on regulatory authority and a U.K. court ruling on discretionary commissions. The guests also discuss the importance of AI in compliance, the need for dynamic risk assessments and the…
  • Flash Report

    June 8, 2023
    On Tuesday, June 6, 2023, the Office of the Comptroller of the Currency (OCC), the Board of Governors of the Federal Reserve System, and the Federal Deposit Insurance Corporation (collectively, the agencies) issued the “Interagency Guidance on Third-Party Relationships: Risk Management.”[1] This marks the long-awaited finalisation of the proposed guidance that was initially issued on July 19,…
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