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Cyber Defence and Cyber Resilience

Anticipate pitfalls and recover quickly

A cyber-attack can be devastating. The actions you take during the first 48 hours of a cybersecurity incident response can be critical to a successful outcome. In Singapore, regulatory bodies such as the Monetary Authority of Singapore (MAS) and the Cyber Security Agency of Singapore (CSA), along with regulatory requirements and guidelines such as the Technology Risk Management (TRM) Guidelines and Cyber Hygiene Notice, emphasise the importance of timely and effective incident response.

These are complex cybersecurity incidents requiring specialised skills, tools, and knowledge. The most common scenarios you could face range from an uncertain response to handling security incidents and related outages to unseen threat actors bypassing traditional defences and detections.

What is a cybersecurity incident response plan?

A cybersecurity incident response plan is a documented framework that defines how an organisation prepares for, detects, responds to and recovers from cyber incidents.

Rigid cybersecurity incident response programs unable to counter dynamic threats, and lack of business continuity and/or resiliency strategies, documentation, and response plans are also concerns. An effective cyber incident response plan clearly defines roles, responsibilities, communication procedures, escalation paths and technical recovery activities. Organisations in Singapore increasingly align their plans with Monetary Authority of Singapore (MAS) and Cyber Security Agency of Singapore (CSA) requirements and guidance, including the Technology Risk Management (TRM) Guidelines and Cyber Hygiene Notice, to strengthen cyber resilience, minimise operational disruption and support regulatory compliance.

Whether you need help in preparation and planning, retaining direct assistance or simply need to raise your response readiness profile, Protiviti Singapore offers end-to-end cyber defence and cyber resilience services teams with expertise to match your technology, industry and situation. 

Our cyber defence and cyber resilience services

Protiviti Singapore helps organisations prepare for, respond to and recover from cybersecurity incidents through end-to-end cyber defence and cyber resilience services.

Strategy and planning

Develop strategic cyber resilience response plans and a long-term cyber defence strategy to guide your entire organisation in the event of a cybersecurity incident. Our cybersecurity incident response plans are brief, clear, resilient, adaptable, and compliant with the Singapore and global regulatory frameworks.

 

Tabletop exercises

Whether you are rolling out an incident response process, stress-testing an existing process or a cyber defence strategy, or refreshing your team on the latest updates, we facilitate interactive sessions to test your cyber resilience response processes against documented plans with the relevant stakeholders.

 

Emergency breach response

No matter how much you invest in security, incidents happen. Our on-call cybersecurity incident response team in Singapore helps minimise the impact on your business.

 

Ransomware advisory and recovery

Anticipate and map the threat landscape, react to a motivated and cunning adversary, and recover and adapt to maintain a resilient business model.

 

Compromise assessments

Clarify potential threats, examine your network for compromise indicators, and guide responses if malicious activity is detected.

 

Cyber threat intelligence

Access the dark and clear webs and conduct in-depth research and analysis to better understand threat actors and cybercrime and ransomware groups while also identifying potentially leaked credentials.

 

Post-event review and facilitated lessons learned

After a cybersecurity incident, recovery mode begins. Identify and address an incident’s root cause, evaluate response procedures for future incidents, strengthen your future readiness by aligning with Monetary Authority of Singapore (MAS) and Cyber Security Agency of Singapore (CSA) regulatory expectations and reinstate protection confidence.

 
We help clients prepare to perform the most-needed tasks

Our cyber defence and cyber resilience approach

Our cyber defence approach is built on three pillars, including:

Crisis management: Supporting leadership through cyber disruption with clear communication and governance.

Implementation without overload: Efficient preparation and response plans that are scalable and sustainable.

Enabling technical responders: Ensuring your most skilled technical staff stay focused on what they do best during incidents.

We help organisations in Singapore prepare to perform the most-needed tasks during a cybersecurity incident for a faster response, minimal impact, and stronger long-term cyber and operational resilience.

We help clients prepare to perform the most-needed tasks
Believe in proactive responses to security events

Our emergency response on-call services

If you believe you have an ongoing or potential cybersecurity incident, contact our Singapore-based on-call incident response team at [email protected].

Our cybersecurity incident response experts are always ready to help you plan and manage global incident response. We believe in proactive responses to security events. Protiviti experts are steeped in response execution, forensic analysis, and response plan development.

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Client Story

September 24, 2024
7 min read

Enhancing Cyber Resilience Strategies in Global Manufacturing with the FAIR Methodology

Protiviti helps a global manufacturer enhance cyber resilience strategies with a Factor Analysis of Information Risk (FAIR) quantification programme.
Read more

Crisis averted

A medical device manufacturing company proactively partnered with Protiviti to pinpoint a hole in their technology, avoiding a publicity nightmare.

Case studies

 

Situation: A financial market infrastructure firm was required to enhance its cyber resilience and undertake a self-assessment to identify and prioritise areas for improvement.

Value: Protiviti supported the execution of a compliance assessment of the client’s cyber resilience framework, assisted and educated information security and management staff, and recommended ways to improve governance processes and a refined approach to the self-assessment with key stakeholders.

 

Situation: A large private university with more than 1,000 faculty and 13,000 students sought a third-party partner to develop and execute a tabletop exercise to test the school’s responsive capabilities under various stress scenarios.

Value: Protiviti’s detailed exercise package gave the university greater insight into its system availability threats and sensitive data risks while increasing its capabilities to detect, respond to and mitigate incidents.

 

Situation: ​A Middle Eastern real estate management and global financial investment firm felt vulnerable to internal fraud and computer security. Its corporate internal audit function needed better controls in these areas across all its subsidiary companies.

Value: Gained efficiencies by converging fraud and computer security incident response into an overarching framework. Partnered with senior executives to ensure buy-in and acceptance of the business change.

 

Situation: The Securities Industry and Financial Markets Association (SIFMA) sought a partner to conduct its fifth Quantum Dawn cyber defence and response tabletop exercise.

Value: Protiviti helped raise awareness within the global financial services industry of current information-sharing infrastructure limitations; also determined areas of improvement in sector cyber defence and response efforts.

Frequently Asked Questions

What is cyber resilience, and why is it important for businesses?

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Cyber resilience is the ability to prepare for, respond to and recover from cyberattacks in a way that minimises operational disruption. The first 48 hours of an incident are critical, requiring skilled response, the right tools, and well-practiced plans. Strong cyber defence and resilience helps organisations protect critical data, maintain continuity, and respond confidently to evolving threats.

How can organisations in Singapore strengthen their cyber resilience strategies?

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Organisations in Singapore can strengthen resilience by building crisis management plans, ensuring effective preparation and recovery processes, and empowering technical responders with the right skills. Tabletop exercises, documented incident response plans, and proactive reviews help teams practice the actions needed during real cybersecurity incidents. Regular updates and continuous improvement ensure response programs stay aligned with emerging threats.

What are the key components of an effective cyber resilience plan?

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An effective cyber resilience plan includes strong crisis management, clear implementation processes, and the ability to engage skilled technical responders. It should outline roles, responsibilities, and actions to take during a security event to support faster containment and recovery. A focus on operational resilience ensures that long-term protection, readiness, and stability are built into every step.

What cyber resilience services does Protiviti Singapore provides?

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Protiviti Singapore offers a full suite of services, including strategy and planning, tabletop exercises, emergency breach response, ransomware advisory, compromise assessments, threat intelligence and post-event reviews. Our approach helps organisations test and strengthen their cyber incident response capabilities. These services support both rapid incident management and long-term cyber and operational resilience.

When should an organisation contact Protiviti’s emergency response on-call team?

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Organisations should reach out to Protiviti’s 24/7 cyber incident response team in Australia as soon as they suspect a data breach or cyber-attack.

Our team provides rapid containment, forensic investigation, and incident response execution to minimise business impact.

How does cyber threat intelligence improve cyber defence and incident response?

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Cyber threat intelligence strengthens cyber defence by identifying emerging threat actors, attack methods, and vulnerabilities. Integrating this intelligence into incident response processes enables faster detection, informed decision making, and a more proactive response to cybersecurity incidents.

Why is cyber resilience becoming a board-level priority for organisations in Singapore and globally?

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Cyber resilience is increasingly a board-level priority as organisations respond to heightened cyber risk governance expectations, Monetary Authority of Singapore (MAS) regulatory obligations, and enterprise risk management requirements.

What should an organisation do in the first 48 hours of a cybersecurity incident?

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In the first 48 hours of a cybersecurity incident, an organisation should activate its cyber incident response plan, confirm the incident scope, preserve evidence, contain affected systems, assess legal and regulatory notification obligations, coordinate internal and external communications, and begin recovery planning. Protiviti Singapore can support these activities through incident response execution, forensic analysis and recovery advisory services.

How do the MAS TRM Guidelines support cyber resilience?

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The MAS TRM Guidelines help organisations strengthen cyber resilience by establishing expectations around governance, security controls, incident response, vulnerability management, recovery planning and continuous monitoring. Effective alignment helps organisations reduce cyber risk while improving their ability to respond to and recover from cybersecurity incidents.

What is a cybersecurity incident response plan?

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A cybersecurity incident response plan is a documented framework that defines how an organisation prepares for, detects, responds to and recovers from cyber incidents. A well-designed plan clearly establishes roles, communication procedures, escalation paths and recovery activities to minimise disruption and improve organisational resilience.

How often should organisations test their cybersecurity incident response plan?

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Organisations should regularly review and test incident response plans through tabletop exercises, simulations and technical testing. Testing helps validate roles, communication procedures, escalation processes and recovery activities while identifying areas for improvement before a real incident occurs.

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