Retail

Improving long-term resiliency and your ability to adapt

Retail innovation and transformation has become the imperative for companies that want to remain relevant and competitive. Customer expectations and behaviors are driving incredible change across the retail sector. From the growth of ecommerce to an increased focus on omnichannel, environmental, social and governance (ESG) issues and the supply chain ecosystem, retail organisations face a vast amount of challenges and opportunities.

Protiviti helps retail organisations build supply chain resiliency, utilise data analytics to achieve market intelligence, and implement technology solutions and skillsets required for the adoption of new digital technologies — all while helping to meet growing customer and investor expectations around sustainability and social responsibility.

Challenges and Opportunities

Retailers can adapt their operations, technology, and people to continuously anticipate and meet customer, shareholder, and regulatory demands in this changing world. At Protiviti, our retail industry experts focus on providing you with greater control over your business so that you can innovate and grow profitably.

Read Industry Top Risks

Build resiliency. Leverage data analytics. Implement technology solutions.

Retailers

We help retailers including apparel and speciality, food, beverage and tobacco, restaurants and food service, and home furnishings sectors reach customers where they are through business transformation efforts focused on evolving customer needs. We work with retailers to implement tools and technologies, mitigate risk from loyalty programmes and payments, and to offer a personalised customer experience.

Build resiliency. Leverage data analytics. Implement technology solutions.

WHITEPAPER

The 5G Effect

As the world advances into a more digitised and connected future, what can be learned from organisations that are successfully deploying 5G technology to enable business processes and efficiency. Where is 5G making the biggest difference in the real...

WHITEPAPER

Beyond the Buzzword: Making Supply Chain Agility a Reality

Supply chain agility is a strategic urgency and should be backed by formalised tools and processes.The big picture: A persistent focus on cost impedes supply chain resilience and revenue assurance. Many organisations discover their supply chains are...

INFOGRAPHIC

CPG & Retail: The Innovation vs. Technical Debt Tug of War

Protiviti's latest research shows that consumer packaged goods (CPG) and retail companies recognise the urgency of innovation and have a clear strategy to maximise the value of IT. Learn more about the results of Protiviti’s inaugural Global...

INFOGRAPHIC

Infographic | Consumer Products and Retail Executive Perspectives on Top Risks 2023

Across many retail and consumer goods categories, companies are contending with talent shortages that have increased labor costs, product availability challenges, difficulty sustaining customer loyalty and retention, and pressure to implement...

WHITEPAPER

Clean Money is a Click Away: The Money Laundering Risks of E-Commerce

The global e-commerce market is projected to approach $5 trillion in sales in 2021[1] — pretty impressive for an industry that only came into existence in 1991 when the internet was opened for commercial use. With brick-and-mortar stores shuttered...

Finance Transformation Sets Course for Future Success

A U.S.-based global skincare company was unable to provide timely financial reporting and performance analytics to its key stakeholders and private equity sponsor. Protiviti partnered with the company’s CFO, VP of Finance, Controller, and key...

Client story: Apparel company's 'Instagram project'

Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current...

Global Chocolatier Adopts Privacy Technology to Prevent Data Exposure

Data privacy has become a strategic priority as companies adapt to comply with rapidly proliferating data privacy laws. Recent years have seen the adoption of the European Union’s General Data Protection Regulation (GDPR), the more recent California...

A national retailer takes on inventory shrink to improve margins

At a price tag of almost $50 billion per year,[1]retail industry losses due to inventory shrinkage are significant. Measuring inventory shrink is a must because it directly impacts gross profit and businesses cannot improve on what they cannot...

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Notre équipe

Bernard Drui

Bernard Drui est Managing Director et Country Market Leader chez Protiviti France. Il a plus de 25 ans d'expérience dans le monde des affaires, travaillant avec une variété d'organisations pour améliorer leur performance par la gestion des risques, l'efficacité ...