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  • Client Story

    February 8, 2023
    A global health services company needed to execute on its corporate promise to deliver affordability and convenience to its patients. However, the company discovered that there was a disconnect between that promise and intended delivery. Further investigating that disconnect revealed that the organisation's procedures for tracking and delivering rebate payments were hampered by complex, time-…
  • Podcast

    September 1, 2021
    Like organisations in virtually every industry today, utilities are addressing a number of critical challenges and trends in the market, from infrastructure demands, to calls to improve the customer experience, to talent demands, and much more. How will the future for utilities evolve? In this informative podcast, Peter Tumminello and Claire Gotham offer a number of interesting insights into…
  • Whitepaper

    May 30, 2017
    Pour de nombreux économistes, dont notamment Jeremy Rifkin, l'automatisation des processus par des robots, encore appelée RPA - Robotic Process Automation, est une nouvelle révolution industrielle. Si cette promesse disruptive de modifier durablement notre relation au travail en confiant les tâches répétitives et à faible valeur ajoutée à des systèmes informatiques est alléchante, sa mise en…
  • Whitepaper

    December 2, 2021
    First there were layaways. Conjured during the Great Depression when people were struggling to make ends meet, layaways allowed people to buy big-ticket items and pay in installments before walking away with their product. Layaways were especially popular around the holidays when many people reserved all their gifts in advance and started saving for them through a layaway programme. Then came the…
  • Whitepaper

    October 22, 2024
    Establishing an AI governance structure paves the way for effective management and measurement of AI solutions, fostering innovation while mitigating risk.
  • Newsletter

    January 8, 2025
    Past experience with the cost and risks of technology modernisation projects is driving boards to be more selective about allocating capital and has increased the emphasis on the certainty of delivering tangible value.Technology modernisation is a topic that has found its way into every C-suite and boardroom. In recent years, significant investments have been made by companies recognising a need…
  • Podcast

    July 17, 2024
    In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank.
  • In Focus

    July 23, 2024
    Global IT systems are still in reboot and recovery after a software update by cybersecurity vendor CrowdStrike caused a massive worldwide outage of Windows computers. Global businesses, governments and organisations were impacted across several industries, including airlines, banks, telecommunications, and healthcare. While the dust settles on the specifics of the how and the why of the global…
  • Whitepaper

    April 2, 2024
    Artificial intelligence (AI) has become increasingly important in the enterprise, thanks in part to the rise of generative AI (GenAI). While not a new technology or concept, AI (including machine learning) holds tremendous promise to transform various business functions and activities worldwide — from accounting and finance to cybersecurity, customer experience and more. In boardrooms and C-suite…
  • Resource Guide

    June 16, 2025
    Fluctuating tariffs and potential shifts in trade relationships are creating significant challenges for management teams. Companies across industries are pivoting to operate under greater volatility and uncertainty. While the direction, magnitude, and duration of tariffs remain unclear, companies need options and flexibility. Protiviti offers the expertise to help you develop agility and navigate…
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