消费品服务 将颠覆性转型化为竞争优势。 电子商务模式是如今消费品行业大获成功的重要一环,直接面向消费者的在线销售颠覆了传统的零售模式,消费品企业面临着独特的挑战和机遇。伴随着这些变化,整个行业的发展趋势呈现出对可持续发展解决方案的渴望,包括对可重复利用、可持续、可用作堆肥的包装的使用。同时,随着目的驱动型品牌的人气暴涨,企业希望向市场输出可持续的品牌价值。 作为响应,品牌必须建立供应链的弹性和敏捷性, 包括地区性和定制供应链设计,并专注于为消费者提供更快、更便捷的交付模式。所有这些转型须在降低供应链的可靠性风险、应对劳动力短缺和网络威胁,以及适应运营模式向居家办公转变的同时而进行。 What we do Our services Sectors we serve Connect with us Insights Client stories Leadership Our Consumer Goods Consulting Services Pro Briefcase Enterprise Data and Analytics We help companies build a data-driven culture by developing, designing, and implementing advanced analytics and digitalization. We help access vital data, turn data into actionable insights, and utilize AI technologies to optimize business results. Pro Building office Environmental, Social, Governance (ESG) Consumer Goods companies face material ESG risks across the value chain, along with the ever-growing demands and expectations from consumers around sustainability. We help companies respond to these risks and opportunities through ESG strategy assessment and creation. Pro Document Files Cloud We help companies implement and adopt cloud capabilities aligned with defined business outcomes, including cost savings, agility, scalability, innovation, and the use of cloud for IT modernization and digital transformation. Pro Legal Briefcase Digital Transformation From supporting growth in e-commerce to replacing legacy applications, we assist through every stage of digital transformation. Through automation, we work with clients to reduce operational costs, implement metrics and governance to drive impact, and harness data and analytics to drive performance. Pro Rightmark Square Supply Chain Management We help companies meet supply chain demands around quality, speed of delivery, and overall performance by identifying and scrutinizing new suppliers, selecting and prioritizing parts purchases, providing staff training, and preparing for anticipated disruptions. Pro Screen System Integration Cybersecurity We help companies design, implement, and manage cyber capabilities while protecting data and business assets. We help implement regulatory compliance, privacy, and third-party risk management programs, while building trust with stakeholders. Pro Workflow Flowchart Data Privacy With the fast growth of e-commerce and an expansion of loyalty programs, there has been an increase in concerns over data privacy. We help organizations build, assess, and strengthen data privacy programs and ensure compliance with the growing list of privacy regulations to protect customer trust. Sectors we serve Transform for evolving customer needs Consumer Goods and Services Protiviti helps consumer goods and products organizations to rethink core business operations and transform for evolving customer needs and stakeholders’ expectations. Our expertise helps companies to respond quickly to challenges and identify innovative ways to embed resilience, optimize margin and improve operational performance through our consumer goods consulting services. Transform for evolving customer needs Featured insights SURVEY 2025 Global Finance Trends Survey 5 min read Finance trends 2025 report outlines CFO priorities, AI adoption in financial services, and finance transformation driving the future of finance. SURVEY From Automation to Autonomy - The Capabilities and Complexities of AI Agents | AI Pulse - Vol.3 6 min read Protiviti's AI Survey 3.0 reveals organizations are using Agentic AI to enhance decisions, improve efficiency and shape the future. INSIGHTS PAPER Old systems, new threats: 10 reasons to modernize your tech now 8 min read In today’s digital-first economy, technology is more than a business enabler — it’s a strategic differentiator. Organizations that leverage modern platforms gain agility, resilience, and the ability to scale innovation. Yet many enterprises still... VISION Global execs say CX is crucial to success but most still struggle to optimize its performance 1 min read ▪ 47% of global executives say customer experience is extremely important to business success, but only 17% say their company is extremely effective at optimizing its performance. ▪ 70% say they are confident that their own company’s leaders... BLOG Speed Up or Slip Behind: How Accelerating AI Can Transform Risks Into Rewards 6 min read In many life situations, if there is a high risk, the tendency is to slow down. It’s common to take your time, think through things and move cautiously until you’re ready or have nearly perfect knowledge. A familiar example, among many exceptions, is... WHITEPAPER Transforming the Enterprise: How to Guide an ERP Implementation to Success 23 min read ERP systems are the backbone of enterprise operations, supporting critical functions like finance, operations and HR. But they are more than that — modern, cloud-based ERP systems can be truly transformational to business, allowing it to work in ways... Previous Article Pagination Next Article Featured client stories A Healthcare Giant's Journey to Evaluate Risk, Strengthen Data Use Licensing Agreements with Third-Party Vendors 6 min read Organisations should regularly monitor obligations and compliance within their third-party contract universe. Trusted Partnerships and Collaborative Efforts Drive Success in Data Privacy Initiatives 6 min read We partnered with the client in building and maturing a data privacy program, including enhancing the company’s privacy rights process into a universal, globally scalable webform intake, 10+ custom workflows and an encrypted portal. Leveraged... Finance Transformation Sets Course for Future Success 5 min read A U.S.-based global skincare company was unable to provide timely financial reporting and performance analytics to its key stakeholders and private equity sponsor. Protiviti partnered with the company’s CFO, VP of Finance, Controller, and key... From legacy systems to cloud-based native microservices: finding success with AWS 8 min read Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware... Client story: Apparel company's 'Instagram project' 4 min read Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current... Global Chocolatier Adopts Privacy Technology to Prevent Data Exposure 3 min read Data privacy has become a strategic priority as companies adapt to comply with rapidly proliferating data privacy laws. Recent years have seen the adoption of the European Union’s General Data Protection Regulation (GDPR), the more recent California... Multinational Consumer Products Company Modernizes FP&A Globally with SAP Analytics Cloud 5 min read This U.S.-based client is a multi-national consumer products company that has been in business for more than 150 years and now has more than 40,000 employees in 80 countries around the globe. Previous Article Pagination Next Article Leadership Carol Raimo Carol Raimo is Protiviti's Global Consumer Products and Services Industry Lead and has over 36 years of consulting experience. She is responsible for setting the strategy to provide industry-specific solutions to clients as they transform their business. Strategic areas ... Learn More Pro System Security Stay up-to-date on monthly industry news See the latest industry insights in our Consumer Products & Retail newsletter Learn more Pro Briefcase Consumer Products & Services - The Protiviti View Read Retail posts on The Protiviti View blog Read more