Target Operating Model

Maximise the value of digital transformation for finance.

The adoption of new technologies have enabled organisations to use intelligent automation to improve efficiency, enhance customer experience and reduce risks. We believe finance has a critical role to play in this transformation, and its operating model and core capabilities need to keep pace in this ever-changing landscape.

We help your organisation develop a practical roadmap to achieve your desired transformational outcomes in the finance function. We develop a best-fit vision, and ensure your processes, procedures, and teams deliver the best possible value for your organisation.

Supporting your finance function during existing transformation initiatives will maximise the benefits of transformation, address challenges, and improve results.

With advanced Finance Target Operating Model expertise, our trusted team of advisors will help you navigate the path forward to improved digital adoption while considering the impacts on your people, process, technology, and governance.

How we’re helping our clients

We deliver a wide-range of capabilities to support your organisation's unique finance needs and beyond:

Our Innovative Approach

Find the right balance of internal and external talent

In a world dominated by digital transformation, organisations will need to consider how finance will work with the business to support and achieve its goals. The Finance Target Operating Model must be designed to enable these interactions and enhance Finance’s ability to strategically support the organisation. With the current shortage of skilled talent, our automation expertise will help bridge the gap to keep up with demand.

Through the use of leading practices, our professionals help organisations evaluate and find the right balance of internal and external talent to align with their strategy and optimise resources.

Depending on your organisation’s specific needs, Protiviti’s experts may work to help you deliver rapid improvements, drive operational/cost efficiencies, or navigate the complexities of outsourcing arrangements, improving service while reducing costs. We tailor our solutions to your organisational needs to uncover opportunities and optimise your resources throughout the process.

Find the right balance of internal and external talent

Our Target Operating Model Methodology

At Protiviti, we understand that every client’s environment and needs are different. We design our approach to be flexible and scalable to our clients’ needs. However, we do follow a standard methodology designed to assess your organisation’s current situation, define a high-level target operating model and create a path forward for efficiency and improvement.


Scott Bolderson
Scott leads the Business Performance Improvement solution in the UK. Prior to this Scott was a part of the Protiviti Technology Consulting solution and spent over 15 years helping to grow this solution.Scott joined the firm in 2004 to help launch the UK business, prior ...
Denise Castaneda
Denise is an Associate Director within Protiviti’s Business Performance Improvement consulting practice specialising in operational excellence, change and project/programme management across a variety of industries.Her areas of focus include strategic change ...

Take the Pulse of Your Organisation’s Finance Function

Not sure whether your organisation would benefit from our services? A helpful starting point is to consider the following questions:

  • Are your finance function capabilities aligned to your overall business model?​
  • Do you understand and have a way to measure current skills and capabilities in your finance organisation?​
  • Are your teams aligned in an efficient, cost-effective manner?​
  • Are your processes and procedures giving you the desired outcomes?​
  • Does your finance team experience significant workload peaks and valleys in a quarter?
  • How are you currently using technology and data in your business decisions and finance operations?​
  • Are your business outcomes providing value to your internal customers and external stakeholders?

We understand there are no easy answers or solutions to these issues, but our consultants stand ready to help you navigate a path forward. At Protiviti, our mission is to help your organisation innovate, adapt, and succeed. The expert consultants at Protiviti will work with you to determine a roadmap to success that enables the future-state model while considering the impacts to your valued team.

Contact us today to learn more about how we can help your organisation save costs and increase efficiency with an improved finance Target Operating Model.