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A collection of Protiviti videos.

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November 1, 2023
1 min read

Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach

A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and...
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Video | From Access to Impact: Transforming Cross-Border Payments in Emerging Markets
In the third episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma program, Melissa Desjardins, a director within…
Designing Fair Finance: The Playbook for Trust, Inclusion and AI Governance
In an environment where financial services are rapidly digitising, CIOs are under increasing pressure to ensure that innovation doesn’t outpace…
People First: Mentorship, Inclusion, and Leadership in Payments
Today’s CIOs are navigating a payments landscape where technology moves fast — and people’s expectations move faster. In this Money 20/20…
AI and Modernisation: Workforce Evolution, Change Champions and Customer Experience
AI is transforming the workforce — but the story is one of evolution, not extinction. In this Money20/20 conversation, Protiviti’s Melissa…
The Modern CIO Dilemma: Trust, Transformation and Exponential Technology
CIOs today face a pivotal crossroad — one defined by exponential technology, relentless transformation and the imperative to build trust at…
Video | From Declines to Approvals: How Kipp Is Transforming Payment Outcomes
In the second episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a director within…
Video | Why Spend Transparency Is Urgent Now
In this video, Protiviti’s Rakhinder Sembhi explores why cloud cost transparency has moved from a budgeting concern to a strategic imperative —…
Video | Third-Party Resilience: The Competitive Advantage You’re Overlooking
In this video from The Modern CIO Dilemma , Protiviti Managing Director Brian Kostek dives into why third-party resilience is a critical focus…
Video | Modernising Financial Services: What Successful CIOs Get Right
In this video, Protiviti’s Dan Stummer explores what sets successful financial services CIOs apart. The answer isn’t simply strategy, technology…
Video | AI Meets Compliance: Risks, Realities and Readiness
In an era defined by rapid technological advancement and increasing regulatory scrutiny, the role of the CIO in financial services is more…
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