People & Change Helping organisations align their business and people strategies to manage change, drive growth and create engaging employee experiences. Today, more than ever before, organisations need to view their people as competitive differentiators and treat them as strategic investments. Employees want to work for organisations that put the human experience at the center of all they do, and we believe that organisations that prioritise their people will outpace their competitors. Our team of adept people, HR, talent, and change advisory professionals specialise in aligning business and people strategies, enabling organisations to navigate change, foster expansion, and cultivate differentiated employee experiences. No Audio ⏸ Survey July 22, 2026 12 min read The AI-People Conundrum: Learning to Lead, Not Lag | AI Pulse - Vol.5 Learn how organisations are preparing for AI with insights on workforce transformation, AI maturity, HR readiness and business value creation in Protiviti’s AI Pulse Survey Vol. 5. Read more People & Change Services Our consulting experts provide solutions tailored to your organisation’s unique needs and industry in the following areas: Pro Building office Talent Advisory Attracting and retaining top talent in an optimal organisational structure to drive your business. Pro Briefcase HR Transformation Enhancing the people function by aligning the people strategy, process design, and technology solutions to optimise performance and better support the business. Pro Document Consent Employee Experience & Culture Elevating and enhancing your culture & employee experience to support greater attraction, retention and engagement. Pro Document Files Change Enablement Empowering organisations to define, manage, and solidify change, driving sustainable progress. Pro Document Stack Work & Rewards Driving organisational success by optimising the design and delivery of work and rewards strategy. Pro Digital Hightech HR Audit & Compliance Assessing the effectiveness of HR’s current policies, procedures, and systems. Key partners Through our alliance partnerships, we connect innovative services and technology with consulting expertise to optimise key people and change processes and business performance initiatives. Leadership Matt Duncan Matt Duncan joined Protiviti UK as a Managing Director in September 2022. Based in London, Matt has more than 18 years of experience delivering change successfully for his clients. Matt leads our change and transformation practice in the UK, as well as our people ... Learn more Featured insights 2026 Global Transformation Survey SURVEY 7 min read Risky Women Podcast | Lessons from a Former CEO: A Discussion With Dame Inga Beale PODCAST 3 min read The AI-People Conundrum: Learning to Lead, Not Lag | AI Pulse - Vol.5 SURVEY 12 min read Transforming the Enterprise: How to Guide an ERP Implementation to Success WHITEPAPER 23 min read Top Risks 2026: Executive Perspectives & Growth Opportunities SURVEY 8 min read We Can’t Create Jobs to Babysit AI: Former IBM CHRO Eyes HR’s AI Future NEWSLETTER 2 min read Guide to AI Governance – Frequently Asked Questions RESEARCH GUIDE 153 min read The talent advantage: Does your organisation have it? NEWSLETTER 2 min read Bridging the GENERATIONAL AI GAP: Unlocking productivity for all generations SURVEY 4 min read Featured client stories Universal Parks & Resorts Transforms Its Supply Chain Team’s People Readiness Universal Parks & Resorts (UPR) welcomes guests around the world to experience epic stories and exhilarating adventures in astonishing and immersive new ways. UPR had undergone significant change and restructuring in the five years prior to... 7 min read Employee Plan Engagement Soars After Community College Modernises Payroll and Retirement Systems Community college transformed payroll and benefits, boosting engagement and savings. Health plan usage rose 30%, retirement up 25%. 4 min read Telecom Leader Sets New Standard as Top Employer with Innovative Pay and Job Structures Telecom leader innovates pay structures for next-gen growth, setting new standards with a unified job architecture and base pay framework to attract top talent. 5 min read Pacific Life Leverages Trust and Strong Partnerships to Achieve HR Transformation Discover how Pacific Life transformed their HR strategies, highlighting the pivotal role Protiviti played in driving success through trust and strategic partnership. 5 min read FP&A Transformation Delivers Structure, Speed, Strategic Insight FP&A transformation enabled a rapidly scaling nuclear energy company to boost structure, speed, and strategic insight, supporting IPO readiness and growth. 4 min read EvergreenHealth’s Journey to a Comprehensive Employment Brand and Talent Marketing Strategy EvergreenHealth's comprehensive employment brand and talent marketing strategy by Protiviti increased application rates, reduced turnover by 3.5%, and decreased recruitment expenses.... 6 min read Frequently asked questions + EXPAND ALL What is people & change consulting? + People and change consulting is a specialised area of management consulting that helps organisations navigate transformation by aligning people, skills, culture and organisational structures with strategic objectives.In the UK, Protiviti supports organisations by designing and implementing optimised HR and people functions, often enabled by AI and emerging technologies, to drive sustainable change. What is the importance of aligning business and people strategies? + Aligning business and people strategies ensures the workforce is equipped to deliver organisational objectives. This alignment is fundamental to effective people and change initiatives and increasingly critical in an AI-driven environment.It strengthens HR as a strategic partner, improves employee experience and helps UK organisations attract, retain and develop the skills required to remain competitive. What role does leadership play in driving change? + Leadership plays a pivotal role in people and change initiatives by setting a clear vision, communicating objectives effectively and leading by example.Strong leadership fosters trust and supports the adoption of new ways of working across the organisation. How does employee experience impact business performance? + A strong employee experience drives engagement, productivity and retention, directly influencing business performance.People and change initiatives help UK organisations design employee experiences that align workforce needs with business goals, creating long-term value. What are key elements of a successful employee experience strategy? + A successful employee experience strategy considers the full employee journey, from onboarding to career development, while embedding purpose, feedback and personalisation.Employee experience consulting helps organisations in the UK meet evolving workforce expectations and support sustained growth. How can organisations improve the employee experience during transformation? + During transformation, employees need clarity, empathy and a clear connection to the organisation’s purpose.People and change initiatives ensure employee experience strategies are data-driven, reduce disruption and build trust throughout periods of change. How do employee experience consulting support hybrid and flexible work models? + Employee experience consulting helps organisations design policies, tools and culture to support hybrid and flexible working.These approaches strengthen collaboration, productivity and wellbeing, ensuring flexibility delivers value for both employees and the organisation. How is employee experience consulting evolving with AI and digital transformation? + Employee experience consulting increasingly leverages AI and digital tools to automate routine tasks, personalise employee journeys and deliver actionable insights.In the UK, these capabilities support productivity, enhance engagement and enable meaningful employee experience transformation. Why should companies invest in people and culture consulting during growth or restructuring? + People and culture consulting helps organisations navigate growth or restructuring by maintaining engagement, strengthening leadership and embedding new behaviours.It ensures culture remains resilient and aligned with strategic priorities throughout transformation.