ServiceNow Consulting Services
Drive digital transformation and continuous improvement
Our ServiceNow teams assist with analysis, design, and configuration/customisation of the solution, including organisational change management, to ensure successful adoption. We cover our clients’ entire ServiceNow journey, from new implementations to optimisation and continuous improvement initiatives.
Protiviti’s partnership with ServiceNow accomplishes an innovative approach to our consulting services in IT, governance, risk and compliance, and business process improvement. We integrate our deep domain expertise with ServiceNow’s market-leading technology, offering end-to-end digital transformation and continuous improvement services.
Our key ServiceNow consulting solutions include:
Protiviti’s ServiceNow experts offer a comprehensive range of implementation services based on each client’s needs, including:
- Tool modernisation/optimisation with powerful, easy external integration
- IT and enterprise service management for streamlined execution and better user experiences
- IT operations management for end-to-end asset management across hardware, software, and cloud
Operational resilience is an organisation’s ability to detect, prevent, respond to, recover, and learn from operational disruptions that may impact the delivery of important business and economic functions or underlying business services. Protiviti’s ServiceNow consulting services help clients achieve operational resilience through:
- Governance, risk, and compliance
- Business continuity management
- Security operations (for SOAR)
Protiviti’s ServiceNow experts help clients establish an enterprise-wide, single strategic platform for HR, customer, and legal workflows, project/portfolio management, and custom applications.