Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Blogs April 15, 2021 Customer Experience – How online retail changed the game for COOs Operational excellence has changed, from cost reduction to customer focus, a trend widely influenced by online retailers including Amazon. Companies following this path have seen big gains in their customer approval ratings and achieved increased productivity and efficiency as a result. Some organisations have appointed leaders to look after customer journeys, as they seek to develop world-… Blogs April 23, 2021 Collaboration Forum Series 5: Building a brighter future (Week-1) The future of your success – one win at a time How do you overcome the challenges that life puts in your way? Be inspired by world-record-holding endurance cyclist James Golding. He has survived cancer, depression and a collision with a truck and now plans to become the first British athlete to win the world’s toughest bike race – the Race Across America. James’s story will touch on… Blogs May 30, 2021 Collaboration Forum Series 5: Building a brighter future (Week-6) The Future of Technology – Are you Ready for the Tech Storm?Every day we are tempted by new technology to solve our business and personal challenges. The pace of technology innovation and creativity has never been so high, solving problems we don’t even know we have. How do we choose and embrace the right technology? How can technology shape our future success? What is the impact of choosing the… Survey March 29, 2023 The Innovation vs. Technical Debt Tug of War Technology leaders are exploring new ways to drive innovation and maximise the value of IT in a changing world driven by disruption and a need for acceleration Executive Summary Innovation is the name of the game in today’s global market. Recognising this new reality, CIOs, CTOs, CISOs and other technology executives and leaders are exploring new ways to fuel innovation throughout their… Video April 23, 2020 Video - Enterprise Resilience: Today’s Learnings. Tomorrow’s Preparation. In the face of COVID-19 pandemic, we're asking ourselves difficult questions. How do we implement our crisis plan? How do we protect and support our people? How do we scale up or scale down to meet the changing demands? Is our infrastructure ready for a fully remote workforce? How do we manage the supply chain crisis? What's the economic impact of this crisis? While all of these… Client Story December 19, 2022 National Defense Agency makes quick return to remote work Governmental agencies can be seen as slow to adopt new processes, but when the COVID-19 pandemic hit, this foreign defense agency needed to make a quick shift to remote working for both civilian and non-civilian employees while maintaining a high level of readiness. They urgently rolled out Microsoft 365 to enable remote work and communication for approximately 60,000 of their approximately 150,… Blogs June 1, 2021 The future of work: Clients can help shape the debate The post-pandemic working world continues to make headlines. But after a year of working at home and thinking about the future, Protiviti’s Peter Richardson believes an important viewpoint is missing. In this article, the firm’s new global lead for the future of work outlines why his clients are at the centre of his vision. The team at Protiviti has now worked remotely for more than a year. Like… Whitepaper October 22, 2020 How Firms Can Tackle Technology Risk Blind Spots to Build Resilience Contrary to popular belief, criminals — insiders or outsiders — are not the most common cause of major operational failures. Technology is the biggest culprit. The rapid adoption of artificial intelligence (AI), blockchain, robotic process automation (RPA), cloud computing and other technologies continues to transform finance. It has created a mix of technological risks that frequently disrupt… Podcast November 10, 2023 Podcast ǀ Building World Class Legal Talent for Legal Department Transformation Today’s Chief Legal Officers are constantly reevaluating their legal ecosystem as the demands on the legal department continue to grow. One area that is gaining special attention in legal department management is legal talent and the important role it plays in accelerating operational efficiencies and effectiveness.In this episode of Protiviti Legal Perspectives, Jamy J. Sullivan, JD, Executive… Survey December 5, 2022 From Cloud Migration to Managed Services, TMT Finance Leaders Tackle Challenges With Multifaceted Strategies Supply chain problems are still lingering. Technology integration, still lagging. And companies still are lacking skilled workers to fill key roles as they contend with high interest rates and a possible recession. Surveying the technology, media and telecommunication (TMT) industry landscape, the results of Protiviti’s 2022 Global Finance Trends Survey are not necessarily surprising. Some… Load More
