Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Insights paper September 22, 2023 Sustainability and Private Markets: A Structured Approach to Value Creation The ESG regulatory landscape is starting to form: In the public markets worldwide, companies are trying to determine how to respond to and incorporate stringent sustainability-related disclosure requirements from the EU. Meanwhile, the International Sustainability Standards Board has completed its work on a set of voluntary standards for public companies globally. In the U.S., the SEC is poised… Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Podcast Transcript February 21, 2021 Transcript - ESG and Financial Reporting Trends In this podcast, Protiviti Senior Managing Director Bob Hirth and Managing Director Chris Wright share their thoughts and insights about a number of ESG topics. Podcast May 2, 2022 Podcast | The State of ESG Reporting Requirements and Mandates ESG reporting is garnering a growing amount of attention today, particularly among board members seeking to understand and possibly comply with specific requirements in their country or their industry. But when it comes to ESG reporting, there are a lot of questions. Who specifically is required to issue these ESG reports? Who is issuing them voluntarily? And more importantly, what do… Whitepaper July 21, 2022 Customer remediation: Making it right (and better) In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasised the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to… Client Story April 19, 2024 Rural Lifestyle Retailer Builds Customer Loyalty With Enhanced CIAM Strategy Protiviti partnered with a rural lifestyle retailer client to assess its Customer Identity and Access Management (CIAM) program and architecture. Podcast April 5, 2022 PODCAST | People, Technologies and the Future of Work in Finance “It's the end of the work as we know it, and I feel fine.”Our colleague Joe Kornik, Editor-in-Chief of VISION by Protiviti (http://vision.protiviti.com), wrote this in his latest feature article. This is true, but there also are many questions around the future of work, how we're going to balance work schedules, when and how frequently we’ll go into the office, how we’ll leverage new and emerging… Podcast Transcript August 13, 2022 Transcript | Focusing on ESG Planning and Strategy ESG is a driving theme and priority for most organizations around the world today. And like any other key initiative within these organizations, whether it be global expansion or launching new product lines, there must be a plan and strategy for ESG programs and activities. cannot be approached as a side project. In this episode of Board Perspectives, we speak with Protiviti's Ellen Holder and… Blogs May 30, 2021 Collaboration Forum Series 5: Building a brighter future (Week-6) The Future of Technology – Are you Ready for the Tech Storm?Every day we are tempted by new technology to solve our business and personal challenges. The pace of technology innovation and creativity has never been so high, solving problems we don’t even know we have. How do we choose and embrace the right technology? How can technology shape our future success? What is the impact of choosing the… Blogs June 10, 2021 Collaboration Forum Series 5: Building a brighter future (Week-8) Future of retail – how COVID-19 has accelerated the speed of change Jon White (Finance Director - Retail, Pets at Home) and Daniel Bobroff (Founder of Coded Futures, Retail Tech Evangelist & Advisor) joined our collaboration forum to discuss ‘The future of retail’. Listen to the session recording to understand how COVID-19 has accelerated the speed of change and the role of the high-… Load More