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  • Blogs

    July 28, 2023
    The Clock’s Ticking for Tech Firms to Prepare for EU’s Digital Services Act
    This blog post was authored by Kaitlin Kirkham-Cooper, Managing Director and Karter Klumpyan, Director Risk and Compliance on The Protiviti View.Time is running short for technology companies, particularly those providing hosting services, large online platforms and search engines, to comply with the European Union’s Digital Services Act (DSA). The law aims to protect the digital space, creating…

  • Client Story

    June 30, 2023
    Change management, automation and new digital tools transform finance operations for educational services company
    A $1 billion educational services holding company that operates in the U.S., Australia and New Zealand needed to transform its finance operations. The organisation, which operates numerous higher-education institutions and provides a workplace educational benefits administration solution, enrolled more than 100,000 students in its universities and served 50,000 workplace learners in 2021, growing…

  • Whitepaper

    March 22, 2021
    FCA to focus on the embedding of Vulnerable Customer Finalised Guidance as its Financial Lives survey shows a rise in the number of consumers who have vulnerability characteristics
    In February 2021 the FCA published two key documents in relation to its ongoing work on vulnerable customers. The Financial Lives survey was updated to reflect the position of UK consumers in October 2020. This showed that an estimated 27.7 million adults were showing characteristics of vulnerability, a rise of 15% since February 2020. The FCA also published its Finalised Guidance (FG 21/1) for…

  • Podcast

    November 9, 2023
    Podcast | Emerging Regulations in Tech: Understanding the Digital Services Act – with Kaitlin Kirkham-Cooper and Roxanne Miller
    As of August 25, 2023, large technology companies providing hosting services, online platforms and search engines, are required to put processes in place to be notified of illegal content and to act on notifications under the European Union’s Digital Services Act (DSA). Tech firms that do not meet a 45-million-user threshold have to comply with many of the DSA’s provisions beginning February 2024…

  • Podcast Transcript

    October 5, 2020
    Transcript- A Private Equity Perspective on Legal Services
    A Company in Your Portfolio Requires Legal Counsel – What Are Your Options? Protiviti Managing Director Rob Gould and Robert Half Managing Director Joel Wuesthoff discuss options for PE firms to access legal counsel and services. It is common for companies expanding through acquisitions to outgrow their in-house capabilities. This is often the case with legal services during acquisitions, when…

  • Podcast

    October 5, 2020
    Podcast: A Private Equity Perspective on Legal Services
    A Company in Your Portfolio Requires Legal Counsel – What Are Your Options? Protiviti Managing Director Rob Gould and Robert Half Managing Director Joel Wuesthoff discuss options for PE firms to access legal counsel and services. It is common for companies expanding through acquisitions to outgrow their in-house capabilities. This is often the case with legal services during acquisitions, when…

  • Blogs

    February 7, 2022
    Ascend to the cloud: consuming digital services on demand
    Galvanised by the need to digitise, more and more businesses are moving operations to the cloud – but a careful strategy is required if full value is to be achieved Cloud-based services allowed many businesses to continue to function productively at the peak of the pandemic, thanks to the flexibility they offer. Digital acceleration and working from home policies are likely to result in further…

  • Client Story

    March 12, 2026
    Answering the Call: Teleservices Ignite Enrollment Outreach at Major University
    University admissions teams across the U.S., regardless of the institution’s size, are facing capacity concerns. Lead volumes are rising, while staffing remains flat or declines. At the same time, these teams are spending more time sorting through invalid leads, duplicate records, and bot traffic that masks true demand and slows admissions rep response times. What results is a growing gap between…

  • Client Story

    February 8, 2023
    Global Health Services Company Modernises Data and Applications with Microsoft
    A global health services company needed to execute on its corporate promise to deliver affordability and convenience to its patients. However, the company discovered that there was a disconnect between that promise and intended delivery. Further investigating that disconnect revealed that the organisation's procedures for tracking and delivering rebate payments were hampered by complex, time-…

  • Blogs

    November 9, 2023
    Building financial resilience
    In the rapidly evolving business landscape, chief financial officers (CFOs) and finance directors (FDs) face several challenges, from the unpredictable economic environment to the ability to attract and retain top talent and the organisation’s resistance to change. How can today’s finance professionals best align people, processes and technology? On 14 September, clients in the finance and…
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