Results for Search Submit Filter by: Advanced Filter All results Solutions Industry Typelist People Client Story Insights/Blogs Filter Search Sort by RelevanceDate Order AscDesc Client Story November 8, 2021 Insurance giant seeks staff augmentation, gains new opportunities for growth A global insurance company — like so many other businesses — had come to rely on a service provider in India for finance operations support. It had no plan to change that arrangement. Then COVID struck. One week before 2020’s first-quarter closing, the Indian government prohibited workers from leaving their homes. This ruling lasted for 21 days as the nation struggled to limit its COVID… Client Story March 17, 2021 Financial lender and co-op owner get a fresh start with an integrated CRM solution The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with… Partner EDM Council The EDM Council is the Global Association created to elevate the practice of Data Management as a business and operational priority. The Council is the leading advocate for the development and implementation of Data Standards, Best Practices and comprehensive Training and Certification programmes. Partner EdgeVerve EdgeVerve Systems Limited, a wholly owned subsidiary of Infosys, is a global leader in AI and Automation, assisting clients thrive in their digital transformation journey. Their mission is to create a world where our technology augments human intelligence and creates possibilities for enterprises to thrive. Their comprehensive product portfolio across AI (XtractEdge), Automation (AssistEdge) and… Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Client Story March 31, 2021 Water company completes successful digital and financial transformation, positions itself for further growth Effecting transformational change on a global scale is challenging for any organisation, in any environment. It is an even tougher hill to climb during a global pandemic. Yet, this didn’t stop one organisation, a worldwide leader in providing cleaner, softer water through innovative, sustainable solutions, from successfully pursuing a major global finance and IT transformation in 2020. Client Story October 12, 2021 Global Communications Company Deploys Next-Gen Tools to Manage Growing Audit Complexity and Advance Digital Maturity As internal audit functions are challenged to adopt more agile methodologies and provide deeper and more strategic insights, often in real-time or near real-time, audit leaders are looking for enabling technology that will help them meet these new and growing demands. Client Story October 18, 2021 Managed care company doubles down on automation, unlocking exponential value and transformation potential Organisations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as… Podcast January 20, 2020 Journey to the Cloud: Debunking Myths and the Role of Artificial Intelligence in Cloud Security Welcome to the new edition of Powerful Insights and our series on Cybersecurity Awareness. Protiviti has a series of webinars on cybersecurity awareness that, along with these accompanying podcasts, are intended to highlight ways organisations can be proactive in addressing these critical security challenges today. We explore how leaders can dynamically build cyber resilience while maximising… Leadership Gordon Tucker Gordon Tucker is a Regional Managing Director for APAC with over 25 years of experience providing management consulting, internal and external audit services to software, internet, high tech manufacturing and life science companies. His experience includes serving companies ranging in size from emerging, high growth organisations to Global 1000 businesses. Gordon's professional experiences… Load More