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  • Blogs

    March 11, 2026
    MAS’ AI Governance Mandate Sets the Bar for Financial Institutions
    Artificial intelligence has moved decisively beyond the experimentation phase in financial services. What began as advanced analytics and predictive modelling has rapidly evolved into generative AI copilots, autonomous agents, embedded decision engines and customer-facing AI systems. In many institutions, AI is no longer peripheral. It is becoming an essential component of operational…

  • Podcast

    August 17, 2023
    Risky Women Podcast | Talent Management and the Nature of Work
    Tonya Hummers, Managing Director at Protiviti, speaks with Sarah Olthoff, Senior Vice President and Chief Business Risk Officer at Discover Financial Services.Watch the podcast as Tonya and Sarah discuss resiliency and adaptability as key traits for succeeding in the face of challenges, the evolving nature of work environments and shifts towards hybrid models to support flexible schedules in the…

  • Video

    August 12, 2025
    Video | Why Leaders Miss the Mark on Buy-In, and How to Fix It
    In the fast-moving world of financial services, transformation isn’t just about technology or process — it’s about people. In this video from The Modern CIO Dilemma , Protiviti Managing Director Michael Bertan  explores the critical signals that reveal whether change initiatives are truly taking hold, and why even the most well-intentioned leaders can miss the mark on organisational buy-in.

  • Client Story

    June 7, 2023
    Resource backfill, technology and process change drive state procurement improvements
    Many institutions in the public sector are faced with improving the efficiency and responsiveness of their services and operations to better serve stakeholders and the public. High turnover and lengthy recruiting cycles are creating both a loss of tribal knowledge and an influx of inexperienced resources, leading to significant delays in day-to-day operations. Our client, a state procurement…

  • Blogs

    January 31, 2024
    Cloud synergy: Microsoft Azure and its relationship to Microsoft 365
    As organisations increasingly embrace cloud-based technologies to enhance productivity and efficiency, understanding the dynamic relationship between Microsoft Azure and Microsoft 365 becomes crucial for maximising their potential. With the power of Microsoft Azure and Microsoft 365, organisations are gaining agility and driving innovation, but what is the difference between the two? When rolling…

  • Whitepaper

    October 8, 2025
    Crypto Compliance in Focus: Regulatory Views Across the US, UK, EU and APAC
    The bases for the appeal of crypto assets vary across interested parties: potential for high returns, diversification, user control, anonymity, customer demand, low-cost global payment capability, and the oft-expressed FOMO (fear of missing out), among them. With a market cap as of mid-September 2025 of $4.22 trillion, crypto assets have experienced explosive growth over the last five to 10 years…

  • Blogs

    April 26, 2024
    Cloud mastery: The power of infrastructure as code and automation
    In the rapidly changing landscape of modern business, the role of the cloud has become pivotal in achieving success. However, it’s no secret that companies face an array of cloud-related challenges daily. These challenges, whether acknowledged or not, can significantly impact future revenues and overall technical debt. From the necessity of infrastructure automation to the realms of scalability,…

  • Podcast

    April 5, 2022
    PODCAST | People, Technologies and the Future of Work in Finance
    “It's the end of the work as we know it, and I feel fine.”Our colleague Joe Kornik, Editor-in-Chief of VISION by Protiviti (http://vision.protiviti.com), wrote this in his latest feature article. This is true, but there also are many questions around the future of work, how we're going to balance work schedules, when and how frequently we’ll go into the office, how we’ll leverage new and emerging…

  • Client Story

    March 17, 2021
    Financial lender and co-op owner get a fresh start with an integrated CRM solution
    The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with…

  • Podcast Transcript

    September 14, 2023
    Transcript | Achieving Digital Maturity in Finance – with Chelsea Black and Kizzy Gift
    In this episode, we discuss digital maturity in finance. Or more specifically, how more finance organisations are employing ERP systems, moving to cloud-based systems, transitioning more to analytics, and with that, understanding the talent management and risk management needs that are required with these major changes.Sharing their insights on these issues are two Protiviti experts, Chelsea…
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