Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Blogs November 6, 2025 How ServiceNow AI Agents Are Reshaping Business Operations It’s clear that artificial intelligence (AI) is rapidly transforming how organisations operate, make decisions and deliver value. Across industries, AI is being integrated into core business processes, not just to automate repetitive tasks, but to enable smarter, faster, and more adaptive operations. Leading companies are quickly moving along the continuum of traditional scripted workflow to… Blogs April 6, 2023 Why Data Governance Programmes Are Easy to Envision, Difficult to Sustain I am often asked, with all the investments in data management and infrastructure over the last 50 years, why are we still not great with governing data? To put it simply and directly – it’s hard! Data governance programmes are easy to envision conceptually, difficult to implement, and without proper care, impossible to sustain. Often data governance investments have a long ‘time to… Survey January 22, 2026 Healthcare under pressure: mastering risk to unlock new growth Download Protiviti’s 2026 Top Risks Report to understand the key risks and growth priorities shaping the healthcare industry. Survey January 22, 2026 Simplify for success: Financial services firms must streamline operations, embrace technology enablement Download Protiviti’s Top Risks Report 2026 for the financial industry, with insights on AI adoption, cyber threats, regulatory shifts and economic uncertainty. Newsletter February 17, 2025 Are Your Board Materials Highlighting What’s Really Important? Board materials have long been an issue. What makes this issue one that must be addressed with intention is the current competitive, digital and data-driven environment leaves less time to make decisions due to the pace of change.Directors want more strategic emphasis and less operational detail in boardroom prep materials and discussions. Yet, we continue to hear board members express the view… Insights paper November 27, 2024 Top compliance challenges facing the technology industry in 2025 In the fast-paced world of technology, both regulators and companies face challenges applying existing laws to new and rapid developments. Given the high stakes of non-compliance, which may lead to business restrictions, technology companies’ senior management, boards and compliance teams must clearly understand current and emerging risks, ensuring that they have effective people, processes and… Blogs May 13, 2021 Five Best Practices for Implementing Zero Trust The amount of new cybersecurity threats and vulnerabilities that organisations respond to grows every day. In many cases Zero Trust Networks (ZTN) are better equipped to tackle these challenges than traditional perimeter-based networks. Further, Zero Trust principles are becoming a critical part of the overall corporate strategy… Whitepaper July 22, 2021 The adoption of "Zero Trust" The future of organisations will be built on the ability to work securely from anywhere, using any device at any time. This was made clear during the COVID-19 pandemic, which forced millions of workers to work from home using company-owned or personal devices. As the velocity and persistence of cybersecurity attacks increase daily and digital transformation continues to be a priority for… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Newsletter August 7, 2024 10 Questions to Increase Your Strategic Impact as a Board Member The role of corporate directors is to be trusted advisers to the CEO consistent with their duty of care and to exercise oversight on the shareholders’ behalf. To confirm they are fulfilling this role, directors need to periodically self-assess their boardroom performance. Load More