Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter February 17, 2025 Are Your Board Materials Highlighting What’s Really Important? Board materials have long been an issue. What makes this issue one that must be addressed with intention is the current competitive, digital and data-driven environment leaves less time to make decisions due to the pace of change.Directors want more strategic emphasis and less operational detail in boardroom prep materials and discussions. Yet, we continue to hear board members express the view… Blogs March 10, 2023 Process Mining AI Learning To Reconstruct How Your Business Processes Actually Perform Process Mining uses AI and machine learning to extract existing data from an organisation’s IT systems to visually reconstruct how processes actually perform. The data shows what is actually happening and creates a complete process map, capturing the “core” process flow and every variant to the core process flow. It… Whitepaper August 12, 2021 Building a Comprehensive Data Privacy Programme: Four Actionable Steps for Technology Companies Introduction Most technology companies today understand that ensuring data privacy and protection is an imperative for their business; however, few manage this process well or even invest enough resources in that effort. As governments and consumers around the world continue to raise their expectations of how technology businesses should handle and process private and sensitive data,… Client Story September 13, 2023 Agility in Action: IT Transformation Fosters Business Alignment This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved. The project included three key phases of support, starting with an initial IT strategy and target operating model definition, transitioning to enabling value stream-focused Lean portfolio management and then a deeper dive… Blogs April 12, 2023 Australia’s Privacy Act is fundamentally changing: What this means for your organisation Background On 16 February 2023, the Attorney-General’s Department released its Privacy Act Review Report (the Report) following a two-year review of the Privacy Act 1988 (Cth) (the Act). The Report contains 116 recommended amendments to the existing Act to strengthen the protection of personal information and the control individuals have over their information. If accepted and adopted, the… Podcast Transcript August 26, 2021 TRANSCRIPT | PRIVACY & CONSENT WITH KATIE STEVENS Identity at the Center is a weekly podcast all about identity security in the context of identity and access management (IAM). With a combined 30+ years of IAM experience, hosts Jim McDonald and Jeff Steadman bring you conversations with news, topics, and guests from the identity management industry. Client Story April 28, 2022 Software firm's focus on accessibility improves user experience for all Web application accessibility is critical to the ongoing success of any digital application. In fact, the Americans with Disabilities Act (ADA) includes digital assets in its definition of “public places of accommodation” that should adhere to accessibility standards. Jamf, a global software company based in Minneapolis, Minn., produces applications to manage Apple devices and services and has a… Client Story June 13, 2023 Having it all: Technology transformation in the luxury marina market This company is the world’s largest owner and operator of marinas, with more than 100 locations in its portfolio. The company’s business model is laser focused on growth through acquisition while enhancing the member experience in this high-end market. To support the business model, the company embarked on a technology transformation journey to develop its own marina management system that allows… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Blogs July 24, 2022 How to Build Effective FinOps Capabilities in Cloud Financial operations (FinOps) professionals around the world are generally unflappable, and they need to be. Moving finances to cloud, essentially transferring the spend from CapEx to OpEx, is proving to be a struggle. Organisations are seeing mixed success as they attempt to adopt new FinOps methodologies and are finding it difficult to control spend as development teams and engineers are… Load More
