• Search in Protiviti.com

Insight Search

Sort by:

  • Blogs

    April 4, 2023
    Modernising applications: The importance of reducing technical debt
    Technical debt is no longer just a “technical” problem. As recent, widely publicised events have shown, it is a business problem that can have serious consequences for organisations. The government and Congress are taking notice of unfair consumer experiences, and it is crucial for businesses to address their technical debt and minimise the risk of negative press, government fines and damaged…

  • Newsletter

    December 4, 2025
    Compliance Insights
    For 2025 we asked a larger-than-usual group of Protiviti colleagues across the globe to help identify the most pressing compliance issues in their market. Artificial intelligence, financial crime, privacy and security, operational resilience, third party risk management, consumer protection, compliance function optimisation, and resourcing were identified as priorities in all regions.

  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Podcast

    July 17, 2024
    Risky Women Podcast | Risk Management With Purpose
    In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank.

  • Blogs

    August 30, 2024
    Building an Accessibility Culture with Copilot for Microsoft 365
    Organisations across the U.S. recognise the criticality of accessibility for both consumers and employees. This concern dates to the early 2000s, when several well-known brands were targeted by lawsuits that ultimately changed how e-commerce works. Yet today, companies are still dealing with the evolving landscape of accessible technology and the inherent challenges of providing the right types…

  • Insights paper

    October 8, 2024
    Best Practices for Building a Sustainable PCI DSS Compliance Programme
    Creating and maintaining a sustainable PCI DSS compliance programme is a crucial and complex task for organisations to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years, many organisations still struggle to achieve and validate compliance with it.In April 2016, the PCI Security Standards Council (SSC) introduced the…

  • Blogs

    October 21, 2024
    U.K. Online Safety Act: The Impact on Tech Firms and Critical Compliance Considerations
    The U.K. Online Safety Act (OSA) is part of a suite of new online-safety and consumer-protection regulations aimed at safeguarding users from harmful content on digital platforms. Its implementation is planned in three phases from 2025 to 2026.

  • Insights paper

    December 2, 2024
    Top digital experience trends in 2025 and beyond
    Navigate the dynamic digital landscape of 2025 and beyond. Stay ahead with agility, insights, and a customer-centric approach. Embrace emerging trends for an innovative digital experience."

  • Survey

    December 17, 2024
    2024 Consumer Goods and Retail Finance Priorities
    In this year’s survey, the finance leaders ranked financial planning and profitability analysis and reporting, strategic planning, routine reporting and closing activities, security and privacy of data, and process improvement as their top five priorities for the next 12 months.

  • Whitepaper

    December 19, 2024
    The Compliance Playbook: Navigating the Financial Services Industry’s Compliance Priorities in 2025
    As we enter the new year, the financial services industry in Singapore once again faces compliance risks that are increasingly diverse and complex.
Loading...