Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Blogs July 15, 2025 Sustainability is evolving; data remains critical As governments and regulators are scaling back sustainability disclosure requirements and postponing compliance and reporting deadlines, many organisations (including most public companies) are continuing their pace voluntarily and undeterred, while others are breathing a sigh of relief and starting to think where to re-allocate their time and resources next. Newsletter August 15, 2022 Improving Board Performance in Disruptive Times The 2020s are well on their way to earning the ominous label of a troubling, disruptive decade, but there remain viable opportunities amid the challenges. What is the board’s role in preparing the organisation for “show-stopping” and potentially existential risks? The Story: A global board survey conducted by McKinsey of approximately 1,500 corporate directors found that directors “are not… Podcast November 17, 2021 Podcast | Risky Women - Compliance Transformation: Donna Timlen Guest host Lucy Pearman talks with Donna Timlen, CCO of OneMain Financial – America’s largest installment lender, about their compliance transformation: talent, technology, strategy and a root cause focus. Donna Timlen has been Chief Compliance Officer (CCO), based out of Baltimore, MD, of OneMain Financial since November 2015 and reports to the OneMain General Counsel. Donna has served as… Podcast October 27, 2022 Risky Women Podcast | Risk Analytics: Ximena Zambrano Shaheen Dil, Senior Managing Director of Protiviti, in conversation with Ximena Zambrano, Senior Vice President and Head of Model Validation at Wells Fargo on the evolution of risk analytics and technological advances in data science (AKA are machines taking over?)Ximena Zambrano is a seasoned executive with 25 years of experience in the Banking Industry as a Risk Manager, Ximena currently leads… Newsletter August 16, 2021 The World Is a Zoo: Framing Risks in the Boardroom As disruption and the unexpected have become the norm in many industries, clarity is needed around framing the boardroom risk conversation. In 2009, in the wake of the great financial crisis, the National Association of Corporate Directors (NACD) published a report on the board’s risk governance process, recommending five risk categories for boards to differentiate risks for discussion… Podcast October 9, 2023 Podcast | Navigating a Technology Risk-Filled Horizon The results from this year's Global Technology Audit Risks Survey, conducted by Protiviti and The Institute of Internal Auditors, reveal a complex and multifaceted landscape of technology risks. Cybersecurity is the top priority and by a wide margin. AI is an emerging risk with gaps in organisational preparedness and audit proficiency. The talent gap in IT is a growing concern and data privacy is… Podcast Transcript October 9, 2023 Transcript | Navigating a Technology Risk-Filled Horizon The results from this year's Global Technology Audit Risks Survey, conducted by Protiviti and The Institute of Internal Auditors, reveal a complex and multifaceted landscape of technology risks. Cybersecurity is the top priority and by a wide margin. AI is an emerging risk with gaps in organisational preparedness and audit proficiency. The talent gap in IT is a growing concern and data privacy is… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Client Story February 16, 2023 From legacy systems to cloud-based native microservices: finding success with AWS Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware Classic is a legacy software system built with Citrix, VDI, and SQL server hosted in a data center. This solution has been in place since the 1990s,… Podcast Transcript August 26, 2021 TRANSCRIPT | PRIVACY & CONSENT WITH KATIE STEVENS Identity at the Center is a weekly podcast all about identity security in the context of identity and access management (IAM). With a combined 30+ years of IAM experience, hosts Jim McDonald and Jeff Steadman bring you conversations with news, topics, and guests from the identity management industry. Load More