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  • Client Story

    July 12, 2018
    U.S retailer launches global supply chain capability in record time
    Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the…

  • Blogs

    August 22, 2025
    Build Greater Resiliency Through Integrated Business Planning
    IBP programs often originate with financial planning and analysis (FP&A) leaders, who are called on to inform leadership with forecasts and business insights. In Protiviti’s most recent CFO survey, FP&A, profitability, reporting and analysis, strategic planning, enhanced data analytics and process improvement were identified as top areas where CFOs are seeking to improve capabilities. All…

  • Blogs

    April 4, 2022
    Creating a More Flexible and Resilient Supply Chain Starts With Identifying Key Risk Exposures
    No matter what they make or sell — computers, pet food, cosmetics, textiles — companies around the world are grappling with significant supply chain issues. It’s easy to blame the global health crisis for these problems, especially the labor, material and shipping container shortages. Certainly, the pandemic has played its part in exposing the global supply chain’s brittleness and exacerbating…

  • Podcast

    April 20, 2023
    Risky Women Podcast | Regulator Series: Grovetta Gardineer from OCC
    Maryann Kennedy speaks with the Senior Deputy Comptroller for Bank Supervision Policy at the Office of the Comptroller of the Currency, Grovetta Gardineer, about the regulatory priorities in current economic environment.Grovetta Gardineer is the Senior Deputy Comptroller for Bank Supervision Policy at the Office of the Comptroller of the Currency (OCC). In this role, Ms. Gardineer directs the…

  • Podcast

    November 27, 2023
    Risky Women Podcast | Strategic Risk
    Kimberly Dickerson, Executive Vice President - Global Head of Operations and Technology at Protiviti, speaks with Star McDade, Senior Vice President, Audit Services - Staff Agencies, Analytics & Insurance (SA&I) at USAA, about confronting stereotypes by demonstrating the positive influence of risk and assurance professionals, overcoming the challenges in the transformation of auditing…

  • Whitepaper

    September 16, 2020
    Strategies for Reducing Retail Shrink During Challenging Times
    Shrink has long represented a significant challenge for retailers. Unfortunately, during a time of tightening margins and declining sales, the issue shows no signs of withering away. According to the 2020 National Retail Security Survey of the National Retail Federation (NRF), shrink is at an all-time high. In 2019, it accounted for an average rate of 1.62% of inventory, calculated at retail,…

  • Client Story

    February 16, 2023
    From legacy systems to cloud-based native microservices: finding success with AWS
    Successware is an end-to-end business management solution for the home service industry that supports both independent and franchise owners of the three trades brands franchised by affiliates of its parent company, Authority Brands, Inc. Successware Classic is a legacy software system built with Citrix, VDI, and SQL server hosted in a data center. This solution has been in place since the 1990s,…

  • Client Story

    May 12, 2022
    A National Retailer Takes on Inventory Shrink to Improve Margins
    Protiviti created a transparent end-to-end process flow by identifying gaps and providing recommendations for improvement and savings. A data deep dive reviewed elements of sales, markdowns and shrink data and a statistical analyses of shrink, damages and manual markdowns provided a total loss calculation.

  • Podcast

    June 20, 2023
    Agile Factories: Building Flexibility and Adaptability in Manufacturing – with Robert Giacobbe, Sharon Lindstrom and David Petrucci
    As manufacturing organisations assess new ways to innovate and transform their operations, one area they continue to explore is the development of agile factories. In this episode, we talk with Protiviti Managing Directors Sharon Lindstrom, David Petrucci and Robert Giacobbe. Together, they explore the concept of agile factories and the importance of building flexibility and adaptability in the…

  • Client Story

    January 6, 2026
    Universal Parks & Resorts Transforms Its Supply Chain Team’s People Readiness
    Universal Parks & Resorts (UPR) welcomes guests around the world to experience epic stories and exhilarating adventures in astonishing and immersive new ways. UPR had undergone significant change and restructuring in the five years prior to Protiviti’s involvement and as a result, supply chain team members were unclear about their roles and responsibilities. In addition, UPR was looking to…
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