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  • Video

    November 1, 2023
    Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach
    A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client…

  • Podcast

    May 7, 2025
    The State of ESG – with Rachel Lowe, Matt Toohey and Alyse Mauro Mason
    In our latest installment of Board Perspectives, we’re discussing the state of ESG around the world. Protiviti Associate Director Alyse Mauro Mason is joined by Rachel Lowe of Proskauer and Matt Toohey of Modern West Advisory.

  • Whitepaper

    March 13, 2024
    An Open Letter to CEOs and Board Members: In Support of the Compliance Function
    We’ve all heard it said: “Tone at the top” is critical to the success of a compliance function, and financial institution regulators expect CEOs and boards of directors to foster a “culture of compliance” in the institutions they oversee. We’d expect most CEOs and boards, when questioned, to say this is their goal. But what happens when the CEO and the board — intentionally or unintentionally —…

  • Blogs

    April 28, 2022
    U.K. Supervisory Authorities and Basel Committee Refine Operational Resilience Approaches, Align on Expectations for Firms
    Several Key Policies Take Effect March 31, 2022 On March 29, 2021, the Bank of England (BoE), the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) issued a series of policy statements to both refine and finalise their approach to operational resilience for financial services firms. Almost concurrent with the release of the policy statements, the Basel Committee on…

  • Client Story

    February 23, 2022
    A strategic co-sourcing partnership: Healthcare system chooses Protiviti as its trusted adviser in internal audit and compliance
    Healthcare organisations are under growing pressure to meet compliance obligations, maintain profit margins, optimise the revenue cycle functions and reduce risk. Most risks in the healthcare industry are exacerbated by provider organisations performing a variety of services and having decentralised operations across multiple states — risks audit and compliance functions must address. Some…

  • Podcast

    March 13, 2025
    Podcast | Unlocking AI Potential: Navigating Boardroom Blind Spots with Constantine Boyadjiev and Todd Pleune
    In this episode, Protiviti Managing Directors Constantine Boyadjiev and Todd Pleune delve into the various use cases of AI and its future possibilities. They discuss strategies for leaders to cultivate a culture of curiosity that encourages teams to embrace AI effectively. Tune in to discover high-level machine learning opportunities and large language models that can enhance your daily business…

  • Client Story

    May 11, 2021
    Healthcare organisation pursues RPA operational excellence to heal inefficiencies across revenue cycle, supply chain and more
    Businesses the world over are adopting Robotic Process Automation (RPA) to lower costs, increase efficiency and improve operational quality. Some businesses have begun by implementing readily available off-the-shelf RPA technology, only to find coding a few bots is not sufficient to build a sustainable RPA programme. Succeeding with RPA — that is, deriving the greatest value from the…

  • Blogs

    April 1, 2024
    Understanding the Global Internal Audit Standards
    A three-part blog series and webinar, featuring commentary, insights and points of view from Protiviti leaders and SMEs on key challenges and risks companies are facing today, along with new and emerging developments in the market.The final updated Global Internal Audit Standards (“Standards”) issued by The Institute of Internal Auditors become effective January 9, 2025. In this blog series, we…

  • Whitepaper

    August 31, 2023
    Technical debt and innovation trends in manufacturing and distribution
    By Sharon Lindstrom - Global Leader, Manufacturing and Distribution Industry Practice, ProtivitiBy the numbers: Overall, organisations today spend an average of 30% of their IT budgets on and invest a fifth of their IT human resources in technical debt management.This research, based on a global survey of more than 1,000 CIOs, CTOs and other technology leaders, underscores the burden created by…

  • Newsletter

    May 11, 2023
    A Call for Transparency Amid a Shifting Legal and Regulatory Landscape
    The increasing complexity of the legal and regulatory landscape is challenging the board’s fiduciary duties. Emerging trends ushering in a call for fairness and transparency should be of paramount importance to directors. Boardroom agendas cover an array of topics but no matter the issue, there are important underpinnings to board oversight and governance.
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