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  • Client Story

    May 26, 2023
    A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Establishing awareness of vulnerabilities and mitigation protocols across the organisation would boost regulatory…
  • Client Story

    May 26, 2023
    A global specialty insurance organisation had been growing rapidly through a roll-up strategy to position itself for an initial public offering (IPO). The acquisitions created multiple underwriting and policy management processes and systems that were hindering operational efficiency. Executive leadership understood that to achieve the highest equity valuation possible it would need to…
  • Podcast

    August 23, 2021
    Next in our Transformation Series, guest host Lucy Pearman talks with Sophie Krynauw about the future of insurance and workplaces in a digital environment with global collaborative teams focusing on outcomes rather than process. Sophie Krynauw is the Transformation Audit Director at Group Audit Zurich Insurance Group. And part-time triathlete. Sophie is responsible for the designing the future…
  • Client Story

    March 17, 2021
    The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with…
  • Client Story

    November 8, 2021
    A global insurance company — like so many other businesses — had come to rely on a service provider in India for finance operations support. It had no plan to change that arrangement. Then COVID struck. One week before 2020’s first-quarter closing, the Indian government prohibited workers from leaving their homes. This ruling lasted for 21 days as the nation struggled to limit its COVID…
  • Blogs

    August 7, 2025
    Companies are moving forward with sustainability initiatives as planned or they are adjusting strategy — not stopping sustainability efforts altogether. A Protiviti webinar provides insight into why sustainability is seen as more than a compliance mandate.
  • Infographic

    June 3, 2024
    Quantum Dawn VII is the latest iteration of SIFMA's biannual cybersecurity exercise focused on the outage of a critical third-party service provider (CTP). The simulation and concluding survey found many financial institutions are already experienced with the loss of CTPs, with protocols established for managing the outage. With such outages increasingly commonplace and regulators holding firms…
  • Podcast

    July 23, 2024
    Dive into the world of women in risk management. In this Risky Women podcast, Jenny Wong & Gayle Lacey discuss risk management challenges & opportunities.
  • Podcast

    November 27, 2023
    Kimberly Dickerson, Executive Vice President - Global Head of Operations and Technology at Protiviti, speaks with Star McDade, Senior Vice President, Audit Services - Staff Agencies, Analytics & Insurance (SA&I) at USAA, about confronting stereotypes by demonstrating the positive influence of risk and assurance professionals, overcoming the challenges in the transformation of auditing…
  • Podcast

    December 11, 2023
    Jenny Wong, a managing director at Protiviti, engages in a conversation with Debra Au, a managing director and head of legal, compliance and secretariat, Hong Kong and China, at DBS Bank Hong Kong.Watch the video podcast as Jenny and Debra delve into the regulatory compliance challenges confronting financial institutions in the Asia-Pacific (APAC) region. They discuss the adoption of compliance…
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