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  • Video

    November 1, 2023
    Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach
    A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client…

  • Client Story

    October 18, 2021
    Managed care company doubles down on automation, unlocking exponential value and transformation potential
    Organisations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as…

  • Client Story

    May 23, 2024
    Trusted Partnerships and Collaborative Efforts Drive Success in Data Privacy Initiatives
    We partnered with the client in building and maturing a data privacy program, including enhancing the company’s privacy rights process into a universal, globally scalable webform intake, 10+ custom workflows and an encrypted portal. Leveraged OneTrust autoblocking to establish baseline cookie compliance.

  • Survey

    December 17, 2024
    2024 Consumer Goods and Retail Finance Priorities
    In this year’s survey, the finance leaders ranked financial planning and profitability analysis and reporting, strategic planning, routine reporting and closing activities, security and privacy of data, and process improvement as their top five priorities for the next 12 months.

  • Podcast

    May 7, 2025
    The State of ESG – with Rachel Lowe, Matt Toohey and Alyse Mauro Mason
    In our latest installment of Board Perspectives, we’re discussing the state of ESG around the world. Protiviti Associate Director Alyse Mauro Mason is joined by Rachel Lowe of Proskauer and Matt Toohey of Modern West Advisory.

  • Whitepaper

    October 20, 2022
    Rise of the Dutch Platforms – An insight into the transformation and integration of Dutch retail sector and payment industry
    Article by Owen Strijland and Eva Noordhoek, Protiviti, FinTech Financial Services Right before the Covid-19 crisis introduced itself to the world I was invited to talk about Protiviti’s knowledge on platforms in relation to Financial Services. How slowly but surely a new kind of platform is introducing itself into our markets. That meeting, one of the participants shared an interesting…

  • Whitepaper

    March 15, 2022
    10 Actions Financial Institutions Should Take to Address the Russian and Belarussian Sanctions
    An unprecedented wave of sanctions and export controls against Russia, and to a lesser extent Belarus, requires financial institutions from the West and other allied countries to take immediate steps to understand the impact of the complex requirements and ensure compliance.

  • Client Story

    June 1, 2021
    Global manufacturer of technology products revamps SIOP and warehouse operations to sustain growth
    The best businesses not only build markets, they also continually improve their systems and processes to support that growth. That was the case recently when a major U.S.- based manufacturer of technology products realised its success was outpacing its capabilities in two key areas: sales, inventory and operations planning (SIOP) and warehouse management.

  • Newsletter

    February 21, 2023
    Talent Strategies Demand a New Normal
    People and culture sit atop the list of key risk concerns of board members and executives worldwide looking out over the next 12 months as well as into 2032, according to the latest Top Risks Survey from Protiviti and NC State University’s ERM Initiative. Even amid an uncertain economy, inflationary conditions and fears of a possible recession, people, talent and culture issues stand…

  • Client Story

    January 6, 2023
    Cloud-based Healthcare Analytics Company Expands Solutions and Customers
    d2i is a cloud-based healthcare analytics solutions firm that’s on the move. The company provides an unparalleled data analytics application that aggregates, harmonizes and enriches diverse data sources to some of the largest hospital emergency departments (ED) in the United States. The company currently extracts Electronic Health Record (EHR) data into their environment for over 240 hospitals.…
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