Cyber Defense and Cyber Resilience Anticipate pitfalls and recover quickly A cyber-attack can be devastating. The actions you take during the first 48 hours can be critical to a successful outcome. Protiviti offers full-service cyber defense and response teams with expertise to match your technology, industry, and situation. Whether you need help in preparation and planning, retaining direct assistance, or simply need to raise your response readiness profile. Complex security incidents require specialised skills, tools, and knowledge. The most common scenarios range from an uncertain response to handling security incidents and related outages to unseen threat actors bypassing traditional defenses and detections. Rigid incident response programmes unable to counter dynamic threats and lack of business continuity and/or resiliency strategies, documentation, and response plans are also concerns. Our Cyber Defense and Cyber Resilience services Our Cyber Defense and Cyber Resilience solutions: Pro Briefcase Strategy and Planning Develop strategic resilience response plans to guide an entire organisation in the event of a cybersecurity incident. Our incident response plans are brief, clear, resilient, and adaptable. Pro Building office Tabletop Exercises Whether you are rolling out an incident response process, stress-testing an existing process, or refreshing your team on the latest updates, we facilitate interactive sessions to test your resilience response processes against documented plans with the relevant stakeholders. Pro Document Consent Emergency Breach Response No matter how much you invest in security, incidents happen. We help minimise the impact on your business with our global on-call services. Pro Document Files Ransomware Advisory and Recovery Anticipate and map the threat landscape, react to a motivated and cunning adversary, and recover and adapt to maintain a resilient business model. Pro Document Stack Compromise Assessments Clarify potential threats, examine your network for compromise indicators, and guide responses if malicious activity is detected. Pro Legal Briefcase Cyber Threat Intelligence Access the dark and clear webs and conduct in-depth research and analysis to better understand threat actors and cybercrime and ransomware groups while also identifying potentially leaked credentials. Pro Workflow Flowchart Post-Event Review and Facilitated Lessons Learned After an incident, recovery mode begins. Identify and address an incident’s root cause, evaluate response procedures for future incidents, and reinstate protection confidence. We help clients prepare to perform the most-needed tasks Our Cyber Defense and Cyber Resilience approach Our cyber defense approach is built on three pillars, including: Crisis management (enabling leaders to achieve their goals in a disrupted environment), implementation without overload (effective and efficient preparation, response, and recovery through a core team), and enabling technical responders (Ensuring the most technically skilled people remain engaged in what they do best). We help clients prepare to perform the most-needed tasks during a crisis for a faster response, minimal impact, and stronger long-term cyber and operational resilience. We help clients prepare to perform the most-needed tasks Believe in proactive responses to security events Our emergency response on-call services If you believe you have an ongoing or potential incident, contact our on-call incident response team at [email protected]. Our incident response experts are always ready to help you plan and manage global incident response. We believe in proactive responses to security events. Protiviti experts are steeped in response execution, forensic analysis, and response plan development. Leadership Marcel Koers Marcel is a director in the technology consulting practice of protiviti The Netherlands. He is an experienced program director and management consultant, who specializes in Technology consulting, Digital transformation, Cybersecurity and Data protection. He assists ... Learn more Kees Schrama Kees Schrama is an IT security and enterprise architecture consultant. He specialises in IT systems integration, security architecture and security testing. Prior to joining Protiviti, Kees had positions as Principal Manager at PwC Advisory in the Netherlands (7 ... Learn more What is next for CISOs? The CISO Next initiative produces content and events crafted exclusively for CISOs, with CISOs. The resources focus on what CISOs need to succeed. The first step is finding out “What CISO type are you?” Get Involved Crisis averted A medical device manufacturing company proactively partnered with Protiviti to pinpoint a hole in their technology, avoiding a publicity nightmare. Case Studies Protiviti helps U.K. bank demonstrate cyber resilience Situation: A U.K.- based financial market infrastructure firm was required to enhance its cyber resilience and undertake a self-assessment to identify and prioritise areas for improvement. Value: Protiviti supported the execution of a compliance assessment of the client’s cyber resilience framework, assisted and educated information security and management staff, and recommended ways to improve governance processes and a refined approach to the self-assessment with key stakeholders. Protiviti helps large university develop and execute incident response exercise Situation: A large private university with more than 1,000 faculty and 13,000 students sought a third-party partner to develop and execute a tabletop exercise to test the school’s responsive capabilities under various stress scenarios. Value: Protiviti’s detailed exercise package gave the university greater insight into its system availability threats and sensitive data risks while increasing its capabilities to detect, respond to and mitigate incidents. Protiviti implements fraud and computer security controls for client Situation: A Middle Eastern real estate management and global financial investment firm felt vulnerable to internal fraud and computer security. Its corporate internal audit function needed better controls in these areas across all its subsidiary companies. Value: Gained efficiencies by converging fraud and computer security incident response into an overarching framework. Partnered with senior executives to ensure buy-in and acceptance of the business change. Protiviti partners with SIFMA in Quantum Dawn global cybersecurity exercise Situation: The Securities Industry and Financial Markets Association (SIFMA) sought a partner to conduct its fifth Quantum Dawn cyber defense and response tabletop exercise. Value: Protiviti helped raise awareness within the global financial services industry of current information-sharing infrastructure limitations; also determined areas of improvement in sector cyber defense and response efforts. Featured insights IN FOCUS Will CrowdStrike serve as a reboot on tech resiliency? Global IT systems are still in reboot and recovery after a software update by cybersecurity vendor CrowdStrike caused a massive worldwide outage of Windows computers. Global businesses, governments and organisations were impacted across several... WHITEPAPER SIFMA’s Quantum Dawn VII After-Action Report The latest iteration of SIFMA’s biannual cybersecurity exercise focused on the outage of a critical third-party service provider. The simulation and concluding survey found many financial institutions are already experienced with the loss of a... FLASH REPORT The American Privacy Rights Act of 2024: Could this framework become the data privacy panacea? On April 8, 2024, U.S. Representative Cathy McMorris Rodgers (R-WA) and U.S. Senator Maria Cantwell (D-WA) announced the American Privacy Rights Act. This act aims to establish a comprehensive set of rules that govern the usage of citizens' data. The... INSIGHTS PAPER Mastering Data Dilemmas: Navigating Privacy, Localisation and Sovereignty In today's digital age, data privacy management is paramount for businesses and individuals alike. 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