Consumer Goods Consulting Services | Protiviti Netherlands

Transforming disruption into a competitive edge

Consumer Packaged Goods (CPG) companies face unique challenges and opportunities as e-commerce models become integral to their success and direct-to-consumer online sales overturn traditional retail models. Alongside these changes comes an industry-wide trend toward sustainability solutions, including the use of reusable, sustainable, compostable packaging and a desire for companies to reflect sustainable brand values as the popularity of purpose-driven brands increases.

In response, brands must build supply chain resiliency and agility, including the design of regional and tailor-made supply chains focusing on faster and easier delivery options for consumers. All of this transformation must take place while mitigating risks to supply chain reliability, dealing with labor shortages and cyber threats, and responding to shifts in operating models to work from home.

Enterprise Data and Analytics

We help companies build a data-driven culture by developing, designing, and implementing advanced analytics and digitalisation. We help access vital data, turn data into actionable insights, and utilise AI technologies to optimise business results.

Environmental, Social, Governance (ESG)

Consumer Goods companies face material ESG risks across the value chain, along with the ever-growing demands and expectations from consumers around sustainability. We help companies respond to these risks and opportunities through ESG strategy assessment and creation.

Cloud

We help companies implement and adopt cloud capabilities aligned with defined business outcomes, including cost savings, agility, scalability, innovation, and the use of cloud for IT modernisation and digital transformation.

Digital Transformation

From supporting growth in e-commerce to replacing legacy applications, we assist through every stage of digital transformation. Through automation, we work with clients to reduce operational costs, implement metrics and governance to drive impact, and harness data and analytics to drive performance.

Supply Chain Management

We help companies meet supply chain demands around quality, speed of delivery, and overall performance by identifying and scrutinising new suppliers, selecting and prioritising parts purchases, providing staff training, and preparing for anticipated disruptions.

Cybersecurity

We help companies design, implement, and manage cyber capabilities while protecting data and business assets. We help implement regulatory compliance, privacy, and third-party risk management programmes, while building trust with stakeholders.

Data Privacy

With the fast growth of e-commerce and an expansion of loyalty programmes, there has been an increase in concerns over data privacy. We help organisations build, assess, and strengthen data privacy programmes and ensure compliance with the growing list of privacy regulations to protect customer trust.

Sectors we serve

Transform for evolving customer needs

Consumer goods and services

Protiviti helps CPG organisations to rethink core business operations and transform for evolving customer needs and stakeholders’ expectations. Our expertise helps companies to respond quickly to challenges and identify innovative ways to embed resilience, optimise margin and improve operational performance.

Transform for evolving customer needs

Retail and CPG Companies Accelerate Innovation Amid Regulatory Pressures, Resistance to Change

Most consumer packaged goods (CPG) and retail companies recognise the urgency of innovation. At the same time, their information technology (IT) leaders also are concerned about obstacles such as regulatory and compliance pressures, difficult economic conditions and resistance to change undermining their innovation objectives.

Infographic | Consumer Products and Retail Executive Perspectives on Top Risks 2023

Many retail and consumer goods categories, companies are contending with talent shortages that have increased labor costs, product availability challenges, difficulty sustaining customer loyalty and retention, and pressure to implement sustainability practices.

Infographic | Money Laundering Risk in the Consumer Goods & Retail Industry: As E-Commerce Booms, Illicit Acts Flourish

Even in the current slow-growth environment, global e-commerce sales in 2022 are expected to exceed $5 trillion for the first time and remain on pace to surge past $7 trillion by 2025. For money launderers, the online trading boom has been a bonanza.

Leadership

Anneke Wieling

Anneke is the practice lead for protiviti’s european business performance improvement practice and the amsterdam office. She joined protiviti in january 2006. Previously she worked in the advisory practice of kpmg. In addition to her consulting experience, anneke has ...

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Marc Geleijn

Marc joined Protiviti Amsterdam in september 2006, after finishing a 14 months fulltime international MBA at the Amsterdam school of business, in the Netherlands. After joining Protiviti, Marc gained extensive experience in Finance/Process Optimisation, ...