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  • Newsletter

    February 17, 2025
    Are Your Board Materials Highlighting What’s Really Important?
    Board materials have long been an issue. What makes this issue one that must be addressed with intention is the current competitive, digital and data-driven environment leaves less time to make decisions due to the pace of change.Directors want more strategic emphasis and less operational detail in boardroom prep materials and discussions. Yet, we continue to hear board members express the view…

  • Whitepaper

    December 18, 2025
    Climate risk assessment: A practical framework for non-financial enterprises
    Climate risk assessment is vital for non-financial enterprises to meet regulations, mitigate risks, and align strategies, ensuring resilience in a changing climate landscape.

  • Whitepaper

    September 16, 2020
    Strategies for Reducing Retail Shrink During Challenging Times
    Shrink has long represented a significant challenge for retailers. Unfortunately, during a time of tightening margins and declining sales, the issue shows no signs of withering away. According to the 2020 National Retail Security Survey of the National Retail Federation (NRF), shrink is at an all-time high. In 2019, it accounted for an average rate of 1.62% of inventory, calculated at retail,…

  • Whitepaper

    October 24, 2024
    Reframing Regulatory Change: Adapting to Win
    Regulations continue to expand in number and scope, driven by a variety of sources. As a result, the industry must deal with regulatory change on an ongoing basis. Some companies take an ‘adapting to win’ approach, which benefits not just how they manage regulations (and regulators) but their systems, controls and processes.

  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Newsletter

    April 8, 2026
    AI Oversight: A Board Governance Imperative
    AI board governance boosts ROI and confidence—Protiviti’s survey reveals that engaged, responsible oversight empowers boards to drive value and accountable AI outcomes.

  • Client Story

    May 26, 2023
    Transforming risk culture from the bottom up: A global insurance provider’s RCSA journey
    A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Establishing awareness of vulnerabilities and mitigation protocols across the organisation would boost regulatory…

  • Newsletter

    June 11, 2026
    COSO’s guiding principles for board oversight: Why directors should care
    Understand COSO board oversight and how its guiding principles help directors strengthen governance, manage risk and drive long-term value.

  • Research Guide

    November 25, 2024
    FAQ Guide on the Use of AI for Financial Crime Compliance
    Ask financial crime professionals what the most challenging part of their job is, and most will likely say it is the timely identification of suspicious activity. As much as companies have worked to improve their detection capabilities given their compliance obligations, their desire to protect their reputations and their understanding, as corporate citizens, of the impact of financial crime on…

  • Whitepaper

    June 27, 2023
    What Role Should Compliance Play in ESG?
    By Bernadine Reese and Jackie Sanz Regulators and many other stakeholders are intently focused on how financial institutions address environmental, social and governance (ESG) matters. Within financial institutions, boards of directors, executive management and much of the C-suite are weighing in on the ESG strategy and approach. Chief compliance officers (CCOs), though, have been remarkedly…
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