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July 28, 2023

The Clock’s Ticking for Tech Firms to Prepare for EU’s Digital Services Act

This blog post was authored by Kaitlin Kirkham-Cooper, Managing Director and Karter Klumpyan, Director Risk and Compliance on The Protiviti View.Time is running short for technology companies, particularly those providing hosting services, large online platforms and search engines, to comply with the European Union’s Digital Services Act (DSA). The law aims to protect the digital space, creating…
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December 5, 2022

From Cloud Migration to Managed Services, TMT Finance Leaders Tackle Challenges With Multifaceted Strategies

Supply chain problems are still lingering. Technology integration, still lagging. And companies still are lacking skilled workers to fill key roles as they contend with high interest rates and a possible recession. Surveying the technology, media and telecommunication (TMT) industry landscape, the results of Protiviti’s 2022 Global Finance Trends Survey are not necessarily surprising. Some…
Client Story

March 12, 2026

Answering the Call: Teleservices Ignite Enrollment Outreach at Major University

University admissions teams across the U.S., regardless of the institution’s size, are facing capacity concerns. Lead volumes are rising, while staffing remains flat or declines. At the same time, these teams are spending more time sorting through invalid leads, duplicate records, and bot traffic that masks true demand and slows admissions rep response times. What results is a growing gap between…
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January 22, 2026

Simplify for success: Financial services firms must streamline operations, embrace technology enablement

Download Protiviti’s Top Risks Report 2026 for the financial industry, with insights on AI adoption, cyber threats, regulatory shifts and economic uncertainty.
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October 8, 2018

Sapin 2 – Evaluation des tiers : Managed Business Services, la solution unique pour traiter votre « stock » de relations historiques

Sans surprise, l’évaluation des tiers se révèle une des mesures les plus complexes à mettre en œuvre dans le cadre de la mise en conformité avec la loi « Sapin 2 » (*). De nombreuses questions méthodologiques émergent à cette occasion, en parallèle des impacts organisationnels engendrés par la superposition de couches d’évaluations requises par d’autres textes règlementaires (Devoir de…
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October 6, 2021

Fortified In The Cloud - The Risk Management Strengths of Cloud Service Providers for the Financial Services Industry

Cloud is on the rise in financial services and regulators are taking note.The widespread use of cloud service providers (CSPs) in the financial services industry continues to grow. According to a recent study by the Cloud Security Alliance (CSA), 91% of financial services organisations are actively using cloud services today or plan to employ them within six to nine months. That is double the…
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May 3, 2018

Conformité – Sécurité Financière: Managed Business Services, la solution unique Conseil & Staffing qui répond à vos enjeux opérationnels

La pression ne faiblit pas au sein des Fonctions Sécurité Financière (KYC, LCB-FT, Sanctions et Embargos) qui doivent absorber des « chocs » permanents liés à l’évolution de leurs métiers, tout en assurant la continuité de leurs activités opérationnelles. Elles font souvent face à 3 enjeux:
Podcast Transcript

September 15, 2023

Transcript | Financial Inclusion and Its Impact – with Alyse Mauro Mason, Tracie Anderson and Shelley Metz-Galloway

In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U…
Podcast

September 15, 2023

Podcast | Financial Inclusion and Its Impact – with Alyse Mauro Mason, Tracie Anderson and Shelley Metz-Galloway

In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U…
Whitepaper

May 2, 2023

Retail and CPG Companies Accelerate Innovation Amid Regulatory Pressures, Resistance to Change

Most consumer packaged goods (CPG) and retail companies recognize the urgency of innovation. At the same time, their information technology (IT) leaders also are concerned about obstacles such as regulatory and compliance pressures, difficult economic conditions, and resistance to change undermining their innovation objectives.

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