• Search in Protiviti.com

Intelligent Automation

Unlock the power of intelligent automation to propel your business, drive productivity, enhance customer experience, and improve efficiency

ai automation

To remain competitive and accelerate digital transformation, organisations need to embrace intelligent automation and artificial intelligence (AI) to improve operational efficiency, automate repetitive processes, and unlock growth.

Intelligent automation, sometimes also referred to as hyper or cognitive automation, combines automation technologies with artificial intelligence (AI) to help organisations make smarter decisions – faster and at scale.  With its ease of implementation and scalability, intelligent automation provides measurable benefits across all business functions.

Protiviti combines deep process and industry knowledge with innovative AI technologies and automation expertise to help companies solve challenges. We lead with people and process to envision how automation can improve operational performance, job functions and the business, and integrate that knowledge with technology to produce practical solutions that generate immediate value and accelerate digital transformation.

ai automation

Our intelligent automation services & technologies

We leverage automation and artificial intelligence to drive impactful business and technology transformations. Our approach guides you from discovery to implementing top use cases, matching you with the right technologies to meet your goals. Through alliances with various technology partners, we are constantly evolving to remain at the forefront of leading platforms.

Artificial Intelligence (AI)

AI is changing the way we do business and there’s applied value for almost every function in every industry. We partner with clients to unlock the power of intelligence-based innovations for your business.

 

Robotic Process Automation (RPA)

RPA has become a staple for its ease of implementation and return on investment for cost reduction, improving manual functions, and overall scalability. We partner with clients to identify and maximise value from your automation investments.

 

Natural Language Processing (NLP)

NLP creates ability for technology to understand speech and text and has applications across many areas, from chatbots to consumer conveniences. We help companies develop solutions that optimise operations, improve employee productivity, and create better experiences.

 

Computer Vision

We help clients accelerate document and image processing through employing technology, such as optical character recognition (OCR) to convert documents or images into digital data.

 

IoT Services

Protiviti’s end-to-end IoT services address this complex, connected domain by empowering your organisation to deploy, secure, and maintain IoT devices throughout their lifecycle, ultimately reducing costs, increasing revenue, improving your customer experience, and unlocking valuable insights.

 

AI & Automation Strategy

Identifying and establishing the optimal sustainable programme for your organisation can be challenging. We partner with clients to define roadmaps, select platforms, and perform top-down ROI analysis to establish, evolve and scale programmes.

 

Managed Support

We provide flexible programme support, inclusive of development, optimisation, monitoring and help desk for automation programmes at all maturity stages. We leverage talent in-country and in global delivery centers to customise services that best support your priorities.

 
Agile process for automation using automation technologies and artificial intelligence

Our approach

Our approach to automation begins with understanding the optimal strategy to meet business needs and priorities, and exploring technical solutions that will yield optimal results.  Following an iterative, agile process, we put the building blocks in place that will not only deliver an experience-driven solution but will  enable scalability through growing the skills of your team, continued innovation and repeated successes.

  • Define – Define vision, desired outcomes, success metrics and engage key stakeholders
  • Explore – Experiment with technologies and methods to deliver optimal outcomes
  • Build – Deploy solutions, operationalise the programme and build dashboards to track against key success measurements
  • Scale – Engage the enterprise, continue to experiment, and deploy solutions 

To learn more about our digital experience agency, click here.

Agile process for automation using automation technologies and artificial intelligence

Intelligent Automation partners

We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Intelligent automation is a rapidly evolving area of technology, and as such we continually evaluate our automation partner ecosystem to ensure we can bring our clients emerging capabilities. Our primary partners include:
Gold Adobe Solution Partner
Celonis
Microsoft
nintex
Uipath

Frequently asked questions

+ EXPAND ALL

What is intelligent automation?

+

Intelligent automation combines artificial intelligence (AI), robotic process automation (RPA), machine learning, and advanced analytics to automate complex business processes and improve decision-making.

For UK organisations, intelligent automation helps streamline operations, enhance productivity, and support digital transformation initiatives while enabling employees to focus on higher-value activities. Protiviti’s intelligent automation services help businesses implement scalable automation solutions tailored to their strategic objectives.

Why is intelligent automation important for businesses in the UK?

+

Organisations are under increasing pressure to improve efficiency, manage costs, and adapt to evolving market and regulatory demands. Intelligent automation helps businesses accelerate digital transformation, reduce manual effort, improve accuracy, and enhance customer and employee experiences.

By automating repetitive tasks and enabling data-driven decisions, organisations can increase agility and remain competitive in a rapidly changing business environment.

What technologies are used in intelligent automation?

+

Intelligent automation combines several technologies, including Robotic Process Automation (RPA), Artificial Intelligence (AI), machine learning, Natural Language Processing (NLP), computer vision, intelligent document processing, and advanced analytics.

Together, these technologies enable organisations to automate workflows, extract insights from data, and optimise business processes across finance, operations, risk, and customer service functions.

How does intelligent automation create business value?

+

Intelligent automation creates business value by reducing operational costs, improving process efficiency, and increasing scalability. By eliminating manual bottlenecks and repetitive activities, organisations can minimise errors, accelerate service delivery, and enable employees to focus on strategic priorities.

Protiviti helps UK businesses leverage AI and automation technologies to deliver measurable improvements in productivity, resilience, and long-term growth.

What business processes can be automated with intelligent automation?

+

Intelligent automation can be applied across a wide range of functions, including finance and accounting, procurement, internal audit, compliance, customer service, HR, supply chain management, and IT operations.

Many organisations are increasingly using automation to streamline reporting, process invoices, manage regulatory requirements, and enhance decision-making through real-time insights.

How can Protiviti help organisations implement intelligent automation?

+

Protiviti provides end-to-end intelligent automation consulting services, helping organisations identify automation opportunities, design scalable solutions, and implement AI-enabled technologies across the enterprise.

Our experts combine deep industry knowledge with experience in automation, AI, risk management, and digital transformation to help businesses improve efficiency, strengthen resilience, and deliver sustainable value.

Loading...