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  • Blogs

    April 15, 2021
    Customer Experience – How online retail changed the game for COOs
    Operational excellence has changed, from cost reduction to customer focus, a trend widely influenced by online retailers including Amazon. Companies following this path have seen big gains in their customer approval ratings and achieved increased productivity and efficiency as a result. Some organisations have appointed leaders to look after customer journeys, as they seek to develop world-…

  • Client Story

    April 13, 2026
    Global Technology Leader Empowers Sustainable, Cost‑Efficient Building Operations
    A global technology leader empowers sustainable building operations, cutting costs by 10% and transforming ESG reporting with measurable results.

  • Video

    November 15, 2024
    Video | Driving Value Through Optimised Solutions for Salesforce: Design | Build | Maintain
    Learn from Douglas Sellers, Managing Director, how you can expand your investment by implementing artificial intelligence in a responsible way. We guide you on overcoming top challenges in our dynamic market, while protecting your customers, data and helping your business thrive.

  • Blogs

    May 21, 2021
    Collaboration Forum Series 5: Building a brighter future (Week-5)
    The future of sustainability & ESG: a business imperative or just good practice?  Over the last year, many businesses have needed to prioritise survivability over sustainability. The pandemic has amplified ESG awareness and expectations. Investors, shareholders, clients and employees are demanding ESG authenticity and action. What is your company doing today? What do you need to do…

  • Research Guide

    November 25, 2024
    FAQ Guide on the Use of AI for Financial Crime Compliance
    Ask financial crime professionals what the most challenging part of their job is, and most will likely say it is the timely identification of suspicious activity. As much as companies have worked to improve their detection capabilities given their compliance obligations, their desire to protect their reputations and their understanding, as corporate citizens, of the impact of financial crime on…

  • Newsletter

    August 23, 2023
    The Director’s Playbook for Generative AI
    The big picture: So much has been written about generative AI (GenAI), it seems like a constant buzz inspiring both wonder and fear. But the value proposition is alluring. After witnessing OpenAI’s ChatGPT in action, Bill Gates said, “I knew I had just seen the most important advance in technology since the graphical user interface.”Between the lines: The opportunities for using GenAI to enhance…

  • Podcast

    March 10, 2025
    Risky Women Podcast | Adoption of AI to Support Second-Line Functions
    Explore AI in risk management on the Risky Women Podcast. Learn about AI's impact on regulatory compliance, stakeholder trust, and efficiency in risk management.

  • Blogs

    May 16, 2021
    Collaboration Forum Series 5: Building a brighter future (Week-4)
    The future of our collective success: the inclusion imperative  Our future business and societal success demand us to be different: to think and act differently. How can we achieve this if we continue to surround ourselves with people who look and think like us? Is the ethical imperative for UK plc to create workplaces that offer greater opportunity for those groups most hurt by the…

  • Blogs

    June 27, 2021
    Collaboration Forum Series 5: Building a brighter future (Week-10)
    The Future of Work, The Workforce and Workplaces What are the new ways of working in the company of the future? How are companies looking at balancing purpose and profit? What will define the future of the workforce and workplaces? How can companies meet the needs of the future workforce as future workers shape the purpose of the companies they work for? In this session, Peter…

  • Video

    March 25, 2021
    Collaboration Forum Series 4: Optimism in tough times (Week-10)
    The Future of Business: Part 2: Challenge your Normal Do you still believe in your company’s purpose? How will your people work together in the future? How will you work with clients? Do you need an office? Our corporate values and our working environment are undergoing their biggest change in over a century – how will you seize the opportunities this presents? Dan Foley from Kier…
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