Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Podcast July 24, 2024 Podcast | Demystifying Carbon Reporting – with Alyse Mauro Mason, Sam Stark and Michael Vigario In this episode of Board Perspectives, Sam Stark of Green Project and Michael Vigario of ACT Commodities join Protiviti’s Alyse Mauro Mason to discuss emissions reporting and demystify some of the common fears and misinterpretations in the market. They also talk about areas of opportunity for organisations. Client Story November 4, 2024 Natural Gas Infrastructure Firm Modernises Records Management Processes for Future Growth and Compliance Modernise your natural gas records management with our cloud-based solution. Enhance compliance, improve accuracy, and prepare for AI enablement in the energy sector. Blogs March 26, 2024 Say ‘yes’ and the world is your oyster…in conversation with Marie Lodňanová For Marie Lodňanová, her fearlessness to step into the unknown and her openness to say ‘yes,’ rather than to look for an excuse to say ‘no,’ saw her travel from the Czech Republic, to Poland and Mexico – all in the name of work. Currently calling the UK home, Marie is Global Head of New Business Onboarding with Visa FinTech subsidiary, Currencycloud. She tells one of our senior consultants,… Blogs July 12, 2023 ‘I’m lucky – I enjoy variety, change and building things’… In conversation with Bernadine Reese What happens when you discover your entrepreneurial streak in professional services? Bernadine Reese, managing director at Protiviti UK, speaks to her colleague Jas Hullait about developing businesses, working with passionate people, and the challenge of work-life balance. Blogs March 31, 2023 FCA's Dear CEO letter to all the regulated payments and e-money firms On 16 March 2023, the Financial Conduct Authority (“FCA”) issued a “Dear CEO letter” to all regulated payments and e-money firms (collectively “firms”) setting out its clear expectations of the outcomes on which it wants firms to focus, specifically: Safeguarding: Ensure that customers’ money is safe. FCA’s approach is focussed on three areas: (i) safeguarding arrangements, (ii) improving… Blogs April 6, 2023 “One piece of advice can change someone’s life” – In conversation with Nicolina Andall Nicolina Andall, a Senior Corporate Counsel at Swedish engineering giant Atlas Copco, has had a flourishing non-executive career. But she’s faced some big challenges, especially at the beginning of her working life. Jas Hullait from Protiviti’s iGROWW network hears a story of rejection, resilience and helping others to achieve their dreams. Flash Report April 26, 2024 FTC bans noncompete clauses and the legal battle begins. What does it mean? Earlier this week, the U.S. Federal Trade Commission (FTC) voted to ban for-profit U.S. employers from including noncompete clauses in employment contracts, a move that could affect tens of millions of U.S. workers. The rule bans new noncompete clauses for all workers and makes existing noncompete agreements unenforceable except for those covering senior executives—those workers earning more than… Client Story October 18, 2021 Managed care company doubles down on automation, unlocking exponential value and transformation potential Organisations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as… Survey March 10, 2023 Talent, culture, cybersecurity and resiliency represent top risk issues for higher education institutions The level of uncertainty in today’s global marketplace and the velocity of change continue to produce a multitude of potential risks that can disrupt an organisation’s business model and strategy on very short notice. Unfolding events in Eastern Europe, changes in government leadership in several countries around the globe, escalating inflation, rising interest rates, ever-present cyber threats,… Load More
