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  • Blogs

    September 29, 2021
    Data is the key to helping vulnerable customers
    Between March and October 2020, at the start of the pandemic, the number of UK adults with ‘characteristics of vulnerability’ increased by 3.7 million to 27.7 million people. In July 2021, the UK Finance COO Forum explored how financial firms have been responding to vulnerable customers and increased attention from regulators.

  • Blogs

    July 20, 2021
    Working models are evolving, but COOs will test out plans first
    Key headlines to feature on website Chief operating officers (COOs) are planning for colleagues to work at home and in offices, but they will spend time testing plans before committing to this approach over the long term. COOs want to retain flexibility, trust and a focus on wellbeing, but they are worried about the return of presenteeism. They are also concerned about undoing years of good…

  • Infographic

    May 20, 2024
    Infographic | SEC Climate-Related Disclosure Rule
    On March 6, 2024, the U.S. Securities and Exchange Commission (SEC) voted to adopt rules to require registrants to disclose climate-related information under the Enhancement and Standardisation of Climate-Related Disclosures for Investors. The regulation will require companies to report on greenhouse gas (GHG) emissions and climate goals, as well as on climate-related risks and efforts to manage…

  • Newsletter

    January 12, 2023
    The Top Risks for 2023: A Global View
    The global survey of C-level executives and directors, focused on macroeconomic, strategic and operational risks, highlights the influence of the economy, people and culture issues, supply chain risks, and technology impacts on the 2023 risk landscape. The survey was conducted online in the September — October 2022 time frame to capture perspectives on 38 risks on the minds of business leaders as…

  • Newsletter

    February 8, 2023
    The Top Risks for the Next Decade: A Global Perspective
    A global survey conducted online during the September/October time frame by Protiviti and NC State University’s ERM Initiative of 1,304 C-level executives and directors highlights a disruptive risk landscape over the next 10 years. The table below ranks the highest-rated risk themes in order of priority:

  • Video

    February 25, 2021
    Collaboration Forum Series 4: Optimism in tough times (Week-6)
    Be Ambitious, Be Courageous, Be Relentless: Earn Your Stripes Becoming the best in the world at what you do - lessons for business and life. Join us on Thursday 25 February at 8am to hear Team GB Paralympic gold medalist Neil Fachie talk about lessons learned from his cycling career to helping you and those around you achieve your full potential. How do you find that edge that will take you to…

  • Blogs

    January 26, 2022
    Third parties still a challenge as operational resilience deadline approaches
    Beginning March 2022, financial firms will be subject to new regulations aimed at minimising the harm from operational disruption. At the UK Finance COO Forum in December, participants shared how they are approaching implementation of the regulation and their overall thoughts on the impact of the impending rules.

  • Whitepaper

    June 12, 2020
    The FCA Focus on Payment Firms Continues
    The FCA’s Business Plan 2020/21 highlights that payment services are an FCA priority for supervision and, more significantly, for intervention. In the light of the FCA’s review and reprioritisation of risks to its stated Objectives in the light of the Coronavirus, it has identified significant risks in relation to Payment Services Providers (including Payment Institutions and E-money institutions…

  • Video

    February 11, 2021
    Collaboration Forum Series 4: Optimism in tough times (Week-4)
    Financial Services - Our Backbone for Recovery How is our financial services sector adapting to support our changing consumer needs and behaviors? What more is needed from the sector to underpin our recovery ambitions? How will the pandemic and Brexit be a catalyst for change and opportunity for us all? Watch our session recording to get inspired and challenged by the CEO from the Financial…

  • Whitepaper

    August 29, 2023
    Generative Artificial Intelligence
    You need to learn not only about generative artificial intelligence’s potential uses for delivery and management of healthcare, but also about its capabilities to support internal audit activity. At the same time, you need to understand hazards associated with its use and develop your approaches to realizing generative AI’s potential while managing its risks.
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