Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Infographic September 14, 2021 Infographic: IT Audit Tech Risks in the Consumer Packaged Goods and Retail Industries Privacy, cyber breach, user access and data governance dominate the top technology challenges for consumer packaged goods (CPG) and retail organisations, according to the annual ISACA/Protiviti Global Survey of IT audit leaders and professionals. The respondents’ ranking of the top technology risks reflect the concerns of an industry that has experienced a massive shift to e-… Blogs March 3, 2023 How should payment firms react to the FCA "Dear CEO" letter on Consumer Duty? On 21 February 2023, the Financial Conduct Authority (FCA) issued a letter to the Chief Executives of payments and e-money firms setting out the key focus areas and challenges ahead of the Consumer Duty implementation deadline of 31st July 2023. Infographic July 17, 2022 Infographic | Money Laundering Risk in the Consumer Goods & Retail Industry: As E-Commerce Booms, Illicit Acts Flourish Even in the current slow-growth environment, global e-commerce sales in 2022 are expected to exceed $5 trillion for the first time and remain on pace to surge past $7 trillion by 2025. For money launderers, the online trading boom has been a bonanza. With a few clicks of a computer, money launderers are using e-commerce sites and payment providers to process ill-gotten gains, conceal… Whitepaper March 22, 2021 FCA to focus on the embedding of Vulnerable Customer Finalised Guidance as its Financial Lives survey shows a rise in the number of consumers who have vulnerability characteristics In February 2021 the FCA published two key documents in relation to its ongoing work on vulnerable customers. The Financial Lives survey was updated to reflect the position of UK consumers in October 2020. This showed that an estimated 27.7 million adults were showing characteristics of vulnerability, a rise of 15% since February 2020. The FCA also published its Finalised Guidance (FG 21/1) for… Client Story March 11, 2024 Law Firm Navigates High-Stakes Class Action Litigation Our client had taken on a high-stakes, high-profile class action suit that, if successful, could result in a settlement impacting one of the world’s largest electronic consumer products companies and their customers. The client was faced with reviewing millions of pages of complex, highly technical documents provided by the defendant, and would require Protiviti to provide project management… Newsletter August 5, 2024 Top of Mind – August edition This month, explore the frontier of audits, finance, sustainability, and tech. Dive into our 2024 Global Internal Audit Top Technology Risks Survey and be part of shaping the future. From financial crime to AI governance, we're here to empower and inform. Infographic July 15, 2022 Infographic | Top Risks in the Hospitality & Airlines Industry: Labor and Economic Issues Dominate The global travel and tourism market has been on a bumpy recovery after losing roughly 62 million jobs in 2020, as companies adjust to disruptive government policies, changing consumer behavior and an ever-shifting demand for core products and services. In a survey conducted during a recent webinar, participants from the hospitality and airline industry shared their perspectives on… Client Story January 31, 2022 Client story: Apparel company's 'Instagram project' Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each… Newsletter September 10, 2020 Operational Resilience Gets a Makeover in the “New Normal” Churchill said he strived “to foretell what is going to happen tomorrow, next week, next month, and next year — and to have the ability afterwards to explain why it didn’t happen.” His acknowledgment of the futility in predicting the future is especially apropos today as markets transition to the eventual “new normal.” The business model is akin to a finely tuned machine requiring the… Client Story July 12, 2018 U.S retailer launches global supply chain capability in record time Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the… Load More
