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  • Survey

    April 17, 2025
    Insurance risk insights
    According to findings from Protiviti’s latest Top Risks survey, results from the insurance industry reflect a higher level of concern about the risk environment than the general population of survey respondents. But insurers’ concern levels dropped significantly from previous years’ surveys. Where the top concern last year earned a 6.42 score from insurance respondents, this year’s score was just…

  • Client Story

    November 8, 2021
    Insurance giant seeks staff augmentation, gains new opportunities for growth
    A global insurance company — like so many other businesses — had come to rely on a service provider in India for finance operations support. It had no plan to change that arrangement. Then COVID struck. One week before 2020’s first-quarter closing, the Indian government prohibited workers from leaving their homes. This ruling lasted for 21 days as the nation struggled to limit its COVID…

  • Client Story

    May 26, 2023
    Transforming risk culture from the bottom up: A global insurance provider’s RCSA journey
    A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Establishing awareness of vulnerabilities and mitigation protocols across the organisation would boost regulatory…

  • Client Story

    November 18, 2022
    Insurance Distribution Firm Positions Itself for Successful IPO and Global Expansion with Finance and Technology Transformation
    An award-winning, entrepreneurial insurance distribution and risk management firm serving more than 1.2 million clients was facing multiple challenges as it prepared to launch an initial public offering (IPO). The company was experiencing massive growth through the acquisition of as many as 20 companies per year. Its leadership was innovating the industry with a vision to expand internationally,…

  • Blogs

    February 22, 2021
    Changes to Accounting Standards Offer Transformational Opportunities for Insurers, with Extended Time to Implement
    Big changes are coming to how the insurance industry recognises and reports out financial performance. But the effects won’t be felt just in the accounting department. IFRS 17, Insurance Contracts, and its U.S. companion, accounting standard ASU 2018-12, Targeted Improvements to the Accounting for Long-Duration Contracts, are intended to add clarity for investors in the wake of events and…

  • Podcast

    August 23, 2021
    Podcast | Workplace Transformation
    Next in our Transformation Series, guest host Lucy Pearman talks with Sophie Krynauw about the future of insurance and workplaces in a digital environment with global collaborative teams focusing on outcomes rather than process. Sophie Krynauw is the Transformation Audit Director at Group Audit Zurich Insurance Group. And part-time triathlete. Sophie is responsible for the designing the future…

  • Whitepaper

    March 26, 2026
    Where fraud meets compliance: Building a stronger line of defense
    Efforts by the financial services industry to merge the management of fraud and compliance risk — particularly, but not exclusively, anti-money laundering (AML) risk — have been evolving over the last quarter century. There are examples, frequently unsuccessful, from the early 2000s of financial institutions — from traditional banks to insurance companies — that sought to integrate their fraud…

  • Insights paper

    May 20, 2025
    Collaborative Security for Medical Devices – Best Practices for Device Manufacturers and Healthcare Delivery Organisations
    The proliferation of connected medical devices continues to introduce new cybersecurity risks that could impact patient safety and the security and privacy of patient data. To address these challenges, it is imperative that medical device manufacturers (MDMs) and healthcare delivery organisations (HDOs) collaborate effectively and prioritise medical device security (including design,…

  • Podcast Transcript

    August 23, 2021
    Transcript | Workplace Transformation
    Next in our Transformation Series, guest host Lucy Pearman talks with Sophie Krynauw about the future of insurance and workplaces in a digital environment with global collaborative teams focusing on outcomes rather than process.

  • Podcast Transcript

    February 18, 2023
    Transcript | ESG from a Legal Perspective – with Dennis Kerrigan and Rich Cohen
    In this episode, we focus on ESG from a legal perspective. Alyse Mauro Mason, an Associate Director with the Business Performance Improvement solution and ESG practice at Protiviti, interviews Dennis Kerrigan, Executive Vice President and General Counsel for the Hanover Insurance Group, and Rich Cohen, a Managing Director with the Legal Consulting practice at Protiviti.
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