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  • Newsletter

    July 10, 2024
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…
  • Podcast

    June 16, 2025
    In this episode of the Blind Spots in the Boardroom podcast, Protiviti Managing Director and host Constantine Boyadjiev welcomes Rich Kessler, a Director in Protiviti’s Technology Risk and Resilience, to discusses the growing impact of AI, especially generative models, on governance functions. They explore the balance between innovation and risk, emphasising responsible adoption through…
  • Insights paper

    March 15, 2024
    A shift in mindset to a strategic sourcing strategy anticipates and mitigates supply chain risk while improving resilience and responsiveness, still aiming to reduce total cost of ownership.
  • Newsletter

    February 21, 2023
    People and culture sit atop the list of key risk concerns of board members and executives worldwide looking out over the next 12 months as well as into 2032, according to the latest Top Risks Survey from Protiviti and NC State University’s ERM Initiative. Even amid an uncertain economy, inflationary conditions and fears of a possible recession, people, talent and culture issues stand…
  • Podcast

    March 25, 2025
    Our topic in the latest episode of Board Perspectives is managing climate risk, featuring a discussion with Matthew Sekol, Kimberly Roscoe and Alyse Mauro Mason on the evolving landscape of climate risk and sustainability.These experts highlight the distinction between acute and chronic climate risks and their impact on businesses, and also emphasise the necessity for companies to adapt and plan…
  • Newsletter

    January 8, 2025
    Past experience with the cost and risks of technology modernisation projects is driving boards to be more selective about allocating capital and has increased the emphasis on the certainty of delivering tangible value.Technology modernisation is a topic that has found its way into every C-suite and boardroom. In recent years, significant investments have been made by companies recognising a need…
  • Whitepaper

    June 19, 2024
    More than 15 years after the great financial crisis, the financial industry’s culture and conduct remain very much in the headlines. Has nothing changed? A lot has indeed changed, though bad actors still manage to prevail at times. Maintaining good culture and conduct relies on the collective efforts and responses of financial institutions, regulators, and customers. We itemise a list of steps…
  • Podcast

    January 16, 2026
    In our latest edition of Board Perspectives, our conversation focuses on the challenge of guiding companies through an energy transition that requires significant capital, stronger risk governance, and early pathways to generating cash flow. As global supply chains shift and critical minerals grow more essential, directors must keep competitiveness front and center in an increasingly…
  • Whitepaper

    June 27, 2023
    By Bernadine Reese and Jackie Sanz Regulators and many other stakeholders are intently focused on how financial institutions address environmental, social and governance (ESG) matters. Within financial institutions, boards of directors, executive management and much of the C-suite are weighing in on the ESG strategy and approach. Chief compliance officers (CCOs), though, have been remarkedly…
  • Insights paper

    September 22, 2023
    The ESG regulatory landscape is starting to form: In the public markets worldwide, companies are trying to determine how to respond to and incorporate stringent sustainability-related disclosure requirements from the EU. Meanwhile, the International Sustainability Standards Board has completed its work on a set of voluntary standards for public companies globally. In the U.S., the SEC is poised…
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