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  • Survey

    April 17, 2025
    Healthcare risk insights
    As healthcare leaders assessed the challenges and risks facing their organisations in the short term, managing cyber threats, rising labour costs, and third-party risks were reported as their top concerns. Other issues that rank in the top ten include workforce challenges, such as talent and labour availability and the ability to attract and retain top talent, heightened regulatory change,…

  • Newsletter

    April 17, 2020
    COVID-19: Paradigm Shift in the Boardroom (An Expanded Discussion)
    The discussion below is a more complete coverage, including examples, of the topic addressed in Issue 127 of Board Perspectives: Risk Oversight and on NACD/BoardTalk.The global COVID-19 pandemic is a different experience from other catastrophic events like the September 11, 2001 attacks and the 2007-2008 global financial crisis. It is spawning new thinking in all quarters,…

  • Client Story

    October 18, 2021
    Managed care company doubles down on automation, unlocking exponential value and transformation potential
    Organisations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as…

  • Client Story

    August 20, 2021
    Private equity-owned healthcare company takes on revenue recognition to strengthen its IPO foundation
    Complex revenue arrangements, multiple services and a plethora of payment options create a tangled web for healthcare companies — a web they must untangle to properly account for revenue, especially if they are part of a portfolio or considering a public offering on their own. Adding pressure to complexity, today’s regulatory environment continues to place greater compliance requirements —…

  • Client Story

    July 22, 2021
    Amidst COVID-19 challenges, global healthcare company tackles finance transformation to support business expansion
    Companies experiencing rapid growth frequently find it difficult to scale their operations at a pace that fully supports the expanding business. For one healthcare company in particular, that task became even more challenging last year when a global pandemic ushered in remote working and further separated intensely data-centric functions that happened to be siloed in the first place.

  • Client Story

    May 27, 2021
    Healthcare high achiever finds a new path to internal audit excellence
    When business leaders are committed to continuous improvement, their organisations thrive under normal circumstances. But they also demonstrate extraordinary resilience when faced with unforeseen challenges. This story is about one healthcare nonprofit’s determination to “do even better” in its internal audit operation, which resulted in immediate opportunities to create value and a road map to…

  • Client Story

    May 11, 2021
    Healthcare organisation pursues RPA operational excellence to heal inefficiencies across revenue cycle, supply chain and more
    Businesses the world over are adopting Robotic Process Automation (RPA) to lower costs, increase efficiency and improve operational quality. Some businesses have begun by implementing readily available off-the-shelf RPA technology, only to find coding a few bots is not sufficient to build a sustainable RPA programme. Succeeding with RPA — that is, deriving the greatest value from the…

  • Client Story

    July 24, 2022
    Managing through change: A small professional association gains flexibility and freedom
    Smaller firms can’t afford to be heavily dependent on technical consultants or bound to a portfolio of siloed applications that don’t provide the ability to track data. Recently, the visionary leader of a healthcare professional association freed her business from these dilemmas. But the flexibility and strength her small team stood to gain from their digital transformation initiative were…

  • Client Story

    April 17, 2026
    Building a Streamlined Workday Adaptive Planning Model Across a Multi‑Market Health System
    Learn how a multi‑market health system modernised its planning approach by implementing a streamlined Workday Adaptive Planning model, creating greater operational efficiency across its organisation.

  • Client Story

    December 15, 2025
    Healthcare Innovator Builds a Reputation for Sustainability
    Explore how this U.S. healthcare innovator drives sustainability in healthcare through comprehensive GHG management and strategic ESG initiatives.
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