Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Survey May 29, 2023 Talent, culture, cybersecurity and data privacy represent top risk issues for public sector organisations The level of uncertainty in today’s global marketplace and the velocity of change continue to produce a multitude of potential risks that can disrupt an organisation’s business model and strategy on very short notice. Unfolding events in Eastern Europe, changes in government leadership in several countries around the globe, escalating inflation, rising interest rates, ever-present cyber threats,… Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Newsletter July 13, 2022 Finding Stability and Opportunity Amid Economic Uncertainty With the economic outlook constantly shifting as if it were a moving target, directors need to embrace change and set a tone of focus and confidence when looking to the future. It all starts with asking the right questions. Growth across the global economy is slowing. With the growth rate projected to shrink in 2022 and 2023 by half of what it was in 2021, business conditions have likewise… Podcast May 12, 2025 Podcast | Securing Your Seat: The Journey to Boardroom Success – with Frank Kurre and Mark Rogers Our Blind Spots in the Boardroom series is focused on critical business issues that can significantly impact an organisation's strategy and operations, particularly those that the board and/or C-suite are not focused on at all or enough.In this episode of Blind Spots in the Boardroom, host Frank Kurre and guest Mark Rogers discuss the strategic and often lengthy process of securing a board… Whitepaper December 21, 2021 Why you should find and close the digital gaps in your SAP landscape There is a very good chance that your company’s digital crown jewels are as vulnerable as an open backdoor in your house. A growing number of companies face cybercrime, with considerable damage to business, customers, and reputation. And it literally happens every day. Think of the Mediamarkt, which has recently been hacked by cybercriminal gang Hive, demanding €43 million ransom. Critical… Whitepaper September 29, 2021 Funding, Privacy, Security and IT System Changes Dominate Priorities for Healthcare Internal Auditors Key Findings From the Latest Survey Conducted by Protiviti and AHIA on Healthcare Provider Organisation Internal Audit Plan Priorities Even before the COVID-19 public health emergency, healthcare organisations were challenged in their mission to deliver high-quality patient care due to provider and staff shortages. Many healthcare organisations have been forced to make severe and often morale-… Infographic July 15, 2022 Infographic | Top Risks in the Hospitality & Airlines Industry: Labor and Economic Issues Dominate The global travel and tourism market has been on a bumpy recovery after losing roughly 62 million jobs in 2020, as companies adjust to disruptive government policies, changing consumer behavior and an ever-shifting demand for core products and services. In a survey conducted during a recent webinar, participants from the hospitality and airline industry shared their perspectives on… Infographic February 23, 2022 Infographic: State of ESG and Emerging Technology Initiatives at Retail and Consumer Products Organisations Companies in the Retail and Consumer Products Industry are exposed to material Environmental, Social and Governance (ESG) risks across the value chain – from sourcing and manufacturing to the distribution and use of products. The ever-growing demands and expectations from consumers have forced companies to rethink sustainability for changing times. Even COVID-19 has amplified the need for… Client Story October 7, 2024 Telecom Leader Sets New Standard as Top Employer with Innovative Pay and Job Structures Telecom leader innovates pay structures for next-gen growth, setting new standards with a unified job architecture and base pay framework to attract top talent. Podcast February 8, 2023 Podcast | The Real Date of the Quantum Computing Apocalypse and What the White House Says We’ll Do About It Will quantum computers be able to crack RSA this decade? Maybe. But figuring out that exact date is not what you and your organisation should be worried about. A memorandum issued by the White House reveals when the quantum computing apocalypse will begin as far as information security boots on the ground are concerned. Join Host Konstantinos Karagiannis for a deep dive into the NSM-10 memo and… Load More
