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  • 178
    August 7, 2024
    10 Questions to Increase Your Strategic Impact as a Board Member
    The role of corporate directors is to be trusted advisers to the CEO consistent with their duty of care and to exercise oversight on the shareholders’ behalf. To confirm they are fulfilling this role, directors need to periodically self-assess their boardroom performance. To facilitate this self-assessment, this issue of Board Perspectives offers…
  • 177
    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on…
  • 177
    July 10, 2024
    Maximizing CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organization’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organization does to differentiate itself with its customers? If not, it should.Performance management is on…
  • 176
    June 12, 2024
    21st-Century Board Oversight of Talent
    Acute talent shortages across numerous industries underscore the risks emanating from outdated, reactionary approaches to managing people, succession and culture. The question arises, what is the board’s role in forging a 21st-century approach to managing talent?Changing times have led to fleeting employee loyalty, as talented individuals have…
  • 176
    June 12, 2024
    21st-Century Board Oversight of Talent
    Acute talent shortages across numerous industries underscore the risks emanating from outdated, reactionary approaches to managing people, succession and culture. The question arises, what is the board’s role in forging a 21st-century approach to managing talent?Changing times have led to fleeting employee loyalty, as talented individuals have…
  • 175
    May 8, 2024
    Sharpening the Board’s Focus on M&A Due Diligence
    Whether an acquisition is a stand-alone, complementary entity or an integration, the due diligence process is undergoing a paradigm shift due to the higher cost of funding and the impact of failed transactions. Boards should expect a more aggressive focus on due diligence.How has the due diligence process changed in recent years? For sure, the…
  • 175
    May 8, 2024
    Board Perspectives Supplement: Once the Acquisition Is Consummated
    Important questions and activities prior to an acquisition are also germane after the deal is completed. This supplement to the issue of Board Perspectives discussed above provides a post-acquisition agenda.The intention of this supplement: Our supplement focuses on key questions related to the key areas introduced and discussed in Issue 175 of…
  • 175
    May 8, 2024
    Sharpening the Board’s Focus on M&A Due Diligence
    Whether an acquisition is a stand-alone, complementary entity or an integration, the due diligence process is undergoing a paradigm shift due to the higher cost of funding and the impact of failed transactions. Boards should expect a more aggressive focus on due diligence.How has the due diligence process changed in recent years? For sure, the…
  • 175
    May 8, 2024
    Board Perspectives Supplement: Once the Acquisition Is Consummated
    Important questions and activities prior to an acquisition are also germane after the deal is completed. This supplement to the issue of Board Perspectives discussed above provides a post-acquisition agenda.The intention of this supplement: Our supplement focuses on key questions related to the key areas introduced and discussed in Issue 175 of…
  • 174
    April 8, 2024
    A Call to Action for Boards
    The inaugural Global Board Governance Survey conducted by Protiviti, BoardProspects and Broadridge — a study believed to be the first of its kind — summarizes the views of more than 1,000 directors and C-suite executives worldwide on the role and effectiveness of the board. It provides insights regarding the board’s priorities and performance as…

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